At a Glance
- Tasks: Build relationships with customers and assist in delivering pharmacy services.
- Company: Join Rowlands Pharmacy, a community-focused healthcare provider.
- Benefits: Competitive pay, ongoing training, and a supportive work environment.
- Other info: Work Monday to Friday with alternate Saturday shifts.
- Why this job: Make a real difference in patients' lives while advancing your career.
- Qualifications: NVQ2 in Pharmacy Services or equivalent; MCA qualification preferred.
The predicted salary is between 27000 - 28000 £ per year.
Participating in all branch processes, building positive relationships with customers, patients, and healthcare professionals, assisting in the delivery of pharmacy services, and serving as an ambassador for Rowlands Pharmacy, representing the company and interacting with the community on a daily basis.
Qualifications
- NVQ2 in Pharmacy Services or an accredited equivalent course.
- Medicine Counter Assistant (MCA) qualification.
- Evidence of qualifications held will be required for the successful candidate.
Experience and Skills
- Experience working in a customer-focused environment.
- Strong understanding of confidentiality.
- Ability to handle medications accurately.
Ideal Candidate
- Self-motivated
- Proactive
- Excellent interpersonal skills
- Ability to prioritize workload
- Ability to meet deadlines
- Previous customer service training (optional)
At Rowlands, we strive for excellence in everything we do, and put our customers' needs at the forefront of our priorities. Our network of over 400 community pharmacies work tirelessly to support the health and well-being of our communities, every day. By providing accessible and comprehensive health services, we strive to empower individuals to lead longer, healthier, and happier lives. We take great pride in the positive impact we make in the communities we serve.
About the Role
We are looking for a highly skilled and motivated individual to join us as a Healthcare Partner. In this role, you will have the opportunity to make a real difference in the lives of our patients while advancing your career and expanding your skill set. We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities.
Job Details
- Total Working Hours: 39
- Working Pattern: Mon - Fri 9am - 5:30pm; Sat - 9am - 12pm (Alternate)
- Rate of Pay: £13.02 per hour
- Branch Name: Shepshed
Healthcare Partner - Pharmacy Services & Customer Care employer: Rowlands Pharmacy
Rowlands Pharmacy is an exceptional employer that prioritises the well-being of both its employees and the communities it serves. With a strong focus on professional development, we offer ongoing training and a collaborative work culture that empowers our Healthcare Partners to make a meaningful impact in patients' lives. Located in Shepshed, our branch fosters positive relationships with customers and healthcare professionals, ensuring a rewarding and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Partner - Pharmacy Services & Customer Care
✨Tip Number 1
Network like a pro! Reach out to current employees at Rowlands Pharmacy on LinkedIn or through community events. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, highlight your customer service experience and how it aligns with their mission of putting customers first. Be specific about your achievements!
✨Tip Number 3
Prepare for the unexpected! Brush up on common interview questions related to pharmacy services and customer care. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Rowlands team.
We think you need these skills to ace Healthcare Partner - Pharmacy Services & Customer Care
Some tips for your application 🫡
Show Your Passion for Healthcare:When writing your application, let your enthusiasm for healthcare shine through! We want to see how much you care about making a difference in patients' lives and how you can contribute to our community.
Highlight Relevant Experience:Make sure to mention any previous roles or experiences that relate to customer service or pharmacy services. We love seeing how your background aligns with what we do at Rowlands Pharmacy!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rowlands Pharmacy
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy services and customer care. Familiarise yourself with the role's responsibilities and how they align with Rowlands Pharmacy's mission to support community health. This will show that you're genuinely interested and prepared.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with customers and healthcare professionals, be ready to share examples of how you've successfully interacted with people in previous roles. Highlight your ability to communicate effectively and handle sensitive situations with confidentiality.
✨Demonstrate Your Proactivity
Rowlands values self-motivated individuals. Think of instances where you've taken the initiative in a customer-focused environment. Whether it’s suggesting improvements or going the extra mile for a patient, these examples will illustrate your proactive nature.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if Rowlands is the right fit for you.
