Spa Therapist 32 hours

Spa Therapist 32 hours

Dartford Full-Time No home office possible
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Rowhill Grange Hotel & Utopia Spa

At a Glance

  • Tasks: Provide a range of facials, manicures, and body treatments while ensuring an amazing guest experience.
  • Company: Join our vibrant Utopia Spa team, known for exceptional service and a supportive environment.
  • Benefits: Enjoy training, development opportunities, and a chance to progress in your career.
  • Why this job: Be part of a passionate team that values guest satisfaction and personal growth.
  • Qualifications: NVQ Level 2 and Level 3 Beauty Therapy or equivalent is essential.
  • Other info: Shifts include flexible hours from 9.45am to 8.15pm.

The Role

A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.

Our 25 therapist are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years go, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.

As a Spa Therapist you will;

  • Offering a full range of technical facial and body treatments during your shift
  • Meeting and greeting the client on arrival
  • Completing client consultation cards/information
  • Taking the guest through the customer journey
  • Explaining the treatment to be performed
  • Ensuring the treatment is offered to the clients requirements
  • Discussing retail products and beauty regime to enhance guests experience following their treatment
  • Offering refreshments in the relaxation area on conclusion of the treatment
  • Liaising with Spa Receptionists to ensure correct billing
  • Requirements

  • Shifts include; 9.45am 6.15pm, 10.45am 7.15pm, 11.45am 8.15pm
  • 32 hrs over 4 days including weekend shifts
  • NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
  • Completion of a trade test with the Spa Manager prior to recruitment
  • Spa Therapist 32 hours employer: Rowhill Grange Hotel & Utopia Spa

    Join our vibrant team at Utopia Spa, where we prioritise employee growth and development in a supportive environment. With a focus on delivering exceptional guest experiences, our Spa Therapists benefit from comprehensive training and progression opportunities, all while working in a state-of-the-art facility. Located in a serene setting, we foster a collaborative work culture that values passion and dedication, making us an excellent employer for those seeking a fulfilling career in beauty therapy.
    Rowhill Grange Hotel & Utopia Spa

    Contact Detail:

    Rowhill Grange Hotel & Utopia Spa Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Spa Therapist 32 hours

    ✨Tip Number 1

    Familiarise yourself with the specific treatments offered at Utopia Spa. Knowing the details about their facials, manicures, and body treatments will help you demonstrate your passion and expertise during any interviews or discussions.

    ✨Tip Number 2

    Connect with current or former employees on social media platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Spa Therapist at Utopia Spa.

    ✨Tip Number 3

    Prepare to discuss your customer service skills in detail. Since the role involves guiding guests through their experience, showcasing your ability to create a welcoming atmosphere will set you apart from other candidates.

    ✨Tip Number 4

    Research the latest trends in beauty therapy and wellness. Being knowledgeable about current products and techniques will not only impress the hiring team but also show your commitment to ongoing professional development.

    We think you need these skills to ace Spa Therapist 32 hours

    NVQ Level 2 and Level 3 Beauty Therapy
    Technical Skills in Facial and Body Treatments
    Customer Service Skills
    Communication Skills
    Attention to Detail
    Time Management
    Ability to Work in a Team
    Knowledge of Retail Products and Beauty Regimes
    Client Relationship Management
    Adaptability to Different Client Needs
    Sales Skills for Product Recommendations
    Relaxation Techniques
    Professionalism and Discretion

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as NVQ Level 2 and Level 3 in Beauty Therapy. Include any specific experience you have with facials, manicures, pedicures, and body treatments to show you’re a great fit for the role.

    Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for spa therapy and customer service. Mention your understanding of the guest experience and how you can contribute to ensuring clients have an amazing time at the spa.

    Showcase Your Skills: In your application, emphasise your technical skills in performing various treatments. If you have experience discussing retail products or enhancing guests' experiences, be sure to include that as well.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the spa industry.

    How to prepare for a job interview at Rowhill Grange Hotel & Utopia Spa

    ✨Show Your Passion

    As a Spa Therapist, it's crucial to convey your passion for beauty therapy during the interview. Share your experiences and what motivates you to provide exceptional treatments, as this will resonate with the hiring team.

    ✨Know Your Treatments

    Familiarise yourself with the range of treatments offered at the spa. Be prepared to discuss specific techniques and products you enjoy using, as well as how you tailor treatments to meet individual client needs.

    ✨Demonstrate Customer Service Skills

    Since the role involves guiding guests through their journey, highlight your customer service experience. Provide examples of how you've ensured clients have had a memorable experience in previous roles.

    ✨Ask Insightful Questions

    Prepare thoughtful questions about the spa's operations, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    Spa Therapist 32 hours
    Rowhill Grange Hotel & Utopia Spa
    Location: Dartford
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