At a Glance
- Tasks: Lead a passionate team to deliver top-notch service in our award-winning restaurant and bar.
- Company: Join Rowhill Grange Hotel & Utopia Spa, a prestigious 4-star hotel near London.
- Benefits: Enjoy competitive pay, generous holiday, discounts, and special anniversary perks.
- Why this job: Be part of a vibrant culture that values excellence in food, wine, and guest experience.
- Qualifications: Management experience in high-quality food service and a passion for guest satisfaction required.
- Other info: Flexible shifts across 5 days, including weekends, in a beautiful semi-rural location.
The predicted salary is between 32000 - 35000 £ per year.
RESTAURANT AND BAR MANAGER
£32,000 to £35,000 + monthly service charge payment
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition you will receive a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
Requirements.
- Smart appearance
- Excellent communication skills with apassion for guest service
- Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team
- Management/Supervisory experience within a top quality food service hotel/restaurant required
- Ability to manage and motivate a team of waiters/esses and bar staff to ensure excellence.
- Must have your own transport due to semi-rural location.
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RGs Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.
Please see our website for a full list of facilities and sample menus
The Restaurant and Bar Manager Role
As Restaurant & Bar Manager you will head up the team in our RGs Restaurant (2 Rosette standard), and two small private dining rooms, together with the restaurant terrace during the warmer months, and also our Elements Bar. You will be responsible for managing a full-time team to deliver outstanding standards of service. We are seeking a Restaurant & Bar Manager with passion for food, wine and service who will inspire and drive standards to even higher heights.
The restaurant is open to residents, spa guest and non-residents so caterers for a wide range of discerning clients with many regular patrons. RGs Restaurant seats 100 guests and you can expect to service 30-75 covers for dinner and between 40-80 covers for afternoon tea with the busiest days at the weekend.
The bar is open adjoining our Elements Braserie serving resident guests, spa guest and local visitors.
Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
The team to support you consists of a permanent team of employees, Assistant Restaurant Manager, F&B Supervisor, Breakfast Supervisor and a team of permanent and casual Food & Beverage Assistants and Bar Staff
Main Duties Include;
- Ensuring the restaurant and bar is prepared for service and employees are briefed for service.
- Meeting and greeting guests and being their host during their meal. Ensuring close liaison between bar and restaurant to ensure a smooth transition from bar to dining experience.
- Taking guest orders.
- Effective rostering of employees.
- Coaching employees to develop their skills and ensure service standards are met.
- Serving food and beverage including alcoholic beverages and wines.
- Completing satisfaction checks and action all feedback.
- Adhering to the Mystery Guest Standards and ensuring the team achieve the required standard.
- Resolving any service issues.
- Presenting bills to guests and taking payment. Ensuring till is balanced and cashed up accurately and room charges are transferred to residents room accounts.
- Ensuring the restaurant is reset at the end of the shift ready for the next service.
- Ensuring work area is clean and tidy before closing.
- Working with the Executive Chef to develop the menus.
- Ensuring effective ordering and control systems in place to ensure availability of products to guests while controlling stock holding levels.
- Selecting and sourcing wines to compliment the menu items and guests requirements.
- Recruitment, induction, training and coaching of all employees.
AMRT1_UKCT
Restaurant and Bar Manager employer: Rowhill Grange Hotel & Utopia Spa
Contact Detail:
Rowhill Grange Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant and Bar Manager
✨Tip Number 1
Familiarize yourself with the specific dining and bar concepts at Rowhill Grange Hotel. Understanding their unique offerings will help you demonstrate your passion for food and service during the interview.
✨Tip Number 2
Highlight your management experience in high-quality food service environments. Be ready to share specific examples of how you've motivated teams and improved service standards in previous roles.
✨Tip Number 3
Prepare to discuss your technical knowledge of food and beverages, especially wines. Being able to suggest pairings or menu enhancements can set you apart from other candidates.
✨Tip Number 4
Since the role requires flexibility, be open about your availability for various shifts, including weekends. Showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Restaurant and Bar Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your management and supervisory experience in the food service industry. Detail your previous roles, focusing on how you have successfully led teams and improved service standards.
Showcase Your Passion: Express your passion for food, wine, and guest service in your application. Use specific examples of how you've gone above and beyond to enhance the dining experience for guests.
Tailor Your CV: Customize your CV to align with the job description. Include keywords from the listing, such as 'technical food and beverage knowledge' and 'excellent communication skills', to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention why you are particularly interested in working at Rowhill Grange Hotel & Utopia Spa and how you can contribute to their team.
How to prepare for a job interview at Rowhill Grange Hotel & Utopia Spa
✨Show Your Passion for Service
Make sure to express your enthusiasm for guest service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for guests in your previous roles.
✨Demonstrate Your Management Skills
Prepare to discuss your management style and provide examples of how you've successfully motivated and developed a team in a fast-paced environment. Highlight any relevant supervisory experience you have in food service.
✨Know the Menu and Wine Pairings
Familiarize yourself with the types of cuisine and beverages offered at the restaurant. Be ready to discuss how you would approach menu development and wine selection to enhance the dining experience.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as resolving guest complaints or managing staff conflicts. Think through your responses and be ready to demonstrate your problem-solving skills.