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For Companies At a Glance
- Tasks: Lead a team to maintain top-notch cleanliness in our hotel and spa.
- Company: Join a vibrant hotel chain known for exceptional service and guest satisfaction.
- Benefits: Enjoy discounts on hotel stays, spa treatments, and food & beverages.
- Why this job: Be part of a supportive team that values your input and growth.
- Qualifications: Must be friendly, detail-oriented, and able to inspire others.
- Other info: Work 35 hours over 5 days, including weekends, with free parking.
The predicted salary is between 24000 - 33600 £ per year.
The Role
An experienced Housekeeping Supervisor to work with support from our Front of House Manager to ensure excellent standards of cleanliness throughout the hotel. Supervising a team of permanent employees to ensure all rooms, bathrooms / shower roomsand public areas of the hotel and spa are cleaned and presented to the highest standards
- Allocation of duties to Housekeeping Assistants
- Support and training of new Housekeeping Assistants
- Checking of all bedrooms and bathrooms daily prior to guest occupation to ensure standards are achieved
- Coaching employees to ensure standards are consistent
- Get operationally involved in housekeeping and laundry as required to ensure all rooms are ready for guests check-in at 3pm
- Ensure the Turndown service is effectively carried out to the required standard when on the late shift
- Ensuring public areas of the hotel are maintained and cleaned to the required standard
- Ensure maintenance issues are reported to the in-house team to ensure they are rectified with minimal delay
- Shifts cover 35 hours, over 5 days per week including the busy weekend periods
Requirements
- You will need to be well presented, a friendly, efficient and energetic worker with a real eye for details to ensure our standards are maintained
- Have a methodical approach to cleaning and be able to inspire others to achieve excellent standards and take pride in their work
- Able to motivate and train and coach staff to ensure standards are maintained within the timescales permitted
Benefits
- 4 weeks holiday
- Free car parking
- Employee uniform
In addition you will benefit from a range of company benefits including :
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch / afternoon tea and service related holiday
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Housekeeping Supervisor 35 hours employer: Rowhill Grange Hotel & Utopia Spa
Contact Detail:
Rowhill Grange Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor 35 hours
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and presentation will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in housekeeping or similar roles. Be ready to discuss how you've successfully managed a team and maintained high standards in past positions.
✨Tip Number 3
Prepare examples of how you've trained or coached staff in the past. This role requires motivating a team, so showcasing your ability to inspire others will set you apart from other candidates.
✨Tip Number 4
Research the hotel and its values before your interview. Being knowledgeable about the company culture and demonstrating how you align with their standards can make a strong impression on the hiring manager.
We think you need these skills to ace Housekeeping Supervisor 35 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any previous positions where you managed a team or maintained high cleanliness standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've trained staff or improved cleaning processes in past roles.
Highlight Key Skills: In your application, focus on skills such as attention to detail, team motivation, and effective communication. These are crucial for the Housekeeping Supervisor role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Rowhill Grange Hotel & Utopia Spa
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your ability to spot issues and maintain high standards of cleanliness. Share specific examples from your past experience where your keen eye made a difference.
✨Demonstrate Leadership Skills
You'll be supervising a team, so it's important to showcase your leadership abilities. Discuss how you've motivated and trained staff in previous roles, and be prepared to share strategies you use to inspire your team to uphold cleanliness standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to handle maintenance issues or manage a busy shift. Prepare clear, concise responses that demonstrate your methodical approach to challenges.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and the importance of guest satisfaction. Share why you take pride in your work and how you ensure that every guest has a pleasant experience through excellent housekeeping.
