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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service in our award-winning restaurant and bar.
- Company: Join Rowhill Grange Hotel & Utopia Spa, a prestigious 4-star hotel near London.
- Benefits: Enjoy £35,000 salary, 4-5 weeks holiday, free parking, and exclusive discounts.
- Why this job: Be part of a vibrant culture that values passion for food, wine, and guest service.
- Qualifications: Experience in management within a top-quality food service environment is essential.
- Other info: Flexible shifts required, including weekends, in a beautiful semi-rural location.
The predicted salary is between 28000 - 42000 £ per year.
The Benefits
- £35,000 per annum + monthly service charge payment
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount on individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Requirements:
- Smart appearance
- Excellent communication skills with a passion for guest service
- Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team
- Management/Supervisory experience within a top quality food service hotel/restaurant required
- Ability to manage and motivate a team of waiters/esses and bar staff to ensure excellence
- Must have your own transport due to semi-rural location
The Place:
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private group of quality hotels of distinction just outside London. 4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.
The Restaurant and Bar Manager Role:
As Restaurant & Bar Manager you will head up the team in our RGs Restaurant (2 Rosette standard), and two small private dining rooms, together with the restaurant terrace during the warmer months, and also our Elements Bar. You will be responsible for managing a full-time team to deliver outstanding standards of service. We are seeking a Restaurant & Bar Manager with passion for food, wine and service who will inspire and drive standards to even higher heights.
The restaurant is open to residents, spa guests and non-residents so caters for a wide range of discerning clients with many regular patrons. RG’s Restaurant seats 100 guests and you can expect to service 30-75 covers for dinner and between 40-80 covers for afternoon tea – with the busiest days at the weekend. The bar is open adjoining our Elements Brasserie serving resident guests, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
The team to support you consists of a permanent team of employees, Assistant Restaurant & Bar Manager, 2 x F&B Supervisors, and a team of permanent F&B Assistants boosted with a strong team of F & N Assistants and Bar Staff.
Main Duties Include:
- Ensuring the restaurant and bar is prepared for service and employees are briefed for service
- Meeting and greeting guests and being their host during their meal
- Ensuring close liaison between bar and restaurant to ensure a smooth transition from bar to dining experience
- Taking guest orders
- Effective rostering of employees
- Coaching employees to develop their skills and ensure service standards are met
- Serving food and beverage including alcoholic beverages and wines
- Completing satisfaction checks and action all feedback
- Adhering to the Mystery Guest Standards and ensuring the team achieve the required standard
- Resolving any service issues
- Presenting bills to guests and taking payment
- Ensuring till is balanced and cashed up accurately and room charges are transferred to resident’s room accounts
- Ensuring the restaurant is reset at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before closing
- Working with the Executive Chef to develop the menus
- Ensuring effective ordering and control systems in place to ensure availability of products to guests while controlling stock holding levels
- Selecting and sourcing wines to complement the menu items and guest’s requirements
- Recruitment, induction, training and coaching of all employees
Restaurant & Bar Manager employer: Rowhill Grange (Alexander Hotel Collection)
Contact Detail:
Rowhill Grange (Alexander Hotel Collection) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Manager
✨Tip Number 1
Familiarise yourself with the specific offerings and atmosphere of Rowhill Grange Hotel & Utopia Spa. Understanding their unique dining experiences, such as RG's Fine Dining Restaurant and Elements Brasserie, will help you demonstrate your passion for their brand during any discussions.
✨Tip Number 2
Network with current or former employees of Alexander Hotels to gain insights into their management style and team dynamics. This can provide you with valuable information that you can use to tailor your approach and show how you would fit into their culture.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly focusing on how you've motivated teams and improved service standards. Be ready to share specific examples that highlight your ability to lead a diverse team in a fast-paced environment.
✨Tip Number 4
Showcase your knowledge of food and beverage trends, especially in fine dining. Being able to discuss current trends and how they could be integrated into the restaurant's offerings will demonstrate your expertise and enthusiasm for the role.
We think you need these skills to ace Restaurant & Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant and bar management. Focus on your technical food and beverage knowledge, as well as any supervisory roles you've held in top-quality establishments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to manage and motivate a team. Mention specific examples of how you've driven standards in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully interacted with guests and team members.
Showcase Flexibility: The job requires availability for flexible shift patterns, including weekends. Make sure to mention your willingness to work varied hours and your ability to adapt to the demands of a busy restaurant environment.
How to prepare for a job interview at Rowhill Grange (Alexander Hotel Collection)
✨Showcase Your Passion for Service
As a Restaurant & Bar Manager, your enthusiasm for guest service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Your Management Skills
Highlight your experience in managing and motivating teams. Discuss your approach to coaching staff and how you handle challenges within a team setting, as this will be key to excelling in the role.
✨Know the Menu Inside Out
Familiarise yourself with the types of cuisine and beverages offered at the restaurant. Being able to discuss menu items confidently and suggest pairings will impress your interviewers and show your commitment to the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a dissatisfied guest or a busy service period. Practising your responses to these scenarios can help you convey your problem-solving skills effectively.
