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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional dining experiences at our award-winning restaurant and bar.
- Company: Join Rowhill Grange Hotel & Utopia Spa, a prestigious hotel group near London known for quality and excellence.
- Benefits: Enjoy a competitive salary, generous holiday, discounts on accommodation, spa treatments, and more!
- Why this job: Be part of a vibrant culture that values passion for food and service while making a real impact.
- Qualifications: Management experience in a top-quality food service environment and a passion for guest satisfaction required.
- Other info: Flexible shifts across 5 days, including weekends; own transport needed due to semi-rural location.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
RESTAURANT AND BAR MANAGER
The Benefits
£35,000 per annum + monthly service charge payment
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition you will receive a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
Requirements.
- Smart appearance
- Excellent communication skills with a passion for guest service
- Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team
- Management/Supervisory experience within a top quality food service hotel/restaurant required
- Ability to manage and motivate a team of waiters/esses and bar staff to ensure excellence.
- Must have your own transport due to semi-rural location.
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.
Please see our website for a full list of facilities and sample menus
The Restaurant and Bar Manager Role
As Restaurant & Bar Manager you will head up the team in our RGs Restaurant (2 Rosette standard), and two small private dining rooms, together with the restaurant terrace during the warmer months, and also our Elements Bar. You will be responsible for managing a full-time team to deliver outstanding standards of service. We are seeking a Restaurant & Bar Manager with passion for food, wine and service who will inspire and drive standards to even higher heights.
The restaurant is open to residents, spa guest and non-residents so caterers for a wide range of discerning clients with many regular patrons. RG’s Restaurant seats 100 guests and you can expect to service 30-75 covers for dinner and between 40-80 covers for afternoon tea – with the busiest days at the weekend.
The bar is open adjoining our Elements Braserie serving resident guests, spa guest and local visitors.
Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
The team to support you consists of a permanent team of employees, Assistant Restaurant & Bar Manager, 2 x F&B Supervisor, and a team of permanent F&B Assistants boosted with a strong team of F & N Assistants and Bar Staff.
Main Duties Include;
- Ensuring the restaurant and bar is prepared for service and employees are briefed for service.
- Meeting and greeting guests and being their host during their meal. Ensuring close liaison between bar and restaurant to ensure a smooth transition from bar to dining experience.
- Taking guest orders.
- Effective rostering of employees.
- Coaching employees to develop their skills and ensure service standards are met.
- Serving food and beverage including alcoholic beverages and wines.
- Completing satisfaction checks and action all feedback.
- Adhering to the Mystery Guest Standards and ensuring the team achieve the required standard.
- Resolving any service issues.
- Presenting bills to guests and taking payment. Ensuring till is balanced and cashed up accurately and room charges are transferred to resident’s room accounts.
- Ensuring the restaurant is reset at the end of the shift ready for the next service.
- Ensuring work area is clean and tidy before closing.
- Working with the Executive Chef to develop the menus.
- Ensuring effective ordering and control systems in place to ensure availability of products to guests while controlling stock holding levels.
- Selecting and sourcing wines to compliment the menu items and guest’s requirements.
- Recruitment, induction, training and coaching of all employees.
Restaurant & Bar Manager employer: Rowhill Grange (Alexander Hotel Collection) Careers
Contact Detail:
Rowhill Grange (Alexander Hotel Collection) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Manager
✨Tip Number 1
Familiarise yourself with the specific dining and bar concepts at Rowhill Grange Hotel. Understanding their unique offerings will help you demonstrate your passion for food and beverage during any discussions.
✨Tip Number 2
Network with current or former employees of Alexander Hotels to gain insights into their culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Be ready to share specific examples of how you've successfully led a team in a high-pressure environment, as this is crucial for the role.
✨Tip Number 4
Showcase your knowledge of wine and food pairings, as well as your ability to develop menus. Being able to speak confidently about these topics will highlight your technical expertise and passion for the industry.
We think you need these skills to ace Restaurant & Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant and bar management. Focus on your technical food and beverage knowledge, as well as any supervisory roles you've held in top-quality establishments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for guest service and your ability to manage and motivate a team. Mention specific examples of how you've driven standards in previous roles and how you can bring that expertise to the Restaurant & Bar Manager position.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to engage with guests and staff alike. Use clear and concise language, and consider including examples of successful guest interactions or team leadership.
Highlight Flexibility and Availability: The job requires flexible shift patterns, including weekends. Make sure to mention your availability in your application, demonstrating that you are ready to meet the demands of the role.
How to prepare for a job interview at Rowhill Grange (Alexander Hotel Collection) Careers
✨Showcase Your Passion for Service
As a Restaurant & Bar Manager, your enthusiasm for guest service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Your Management Skills
Highlight your experience in managing and motivating teams. Discuss your approach to coaching staff and how you handle challenges within a team setting, as this will be key to your success in the role.
✨Know the Menu Inside Out
Familiarise yourself with the types of cuisine and beverages offered at the establishment. Being able to discuss menu items confidently and suggest pairings will impress your interviewers and show your commitment to the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a dissatisfied guest or a busy service period. Practising your responses to these scenarios can help you convey your problem-solving skills effectively.
