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- Tasks: Lead a team to maintain top-notch cleanliness in a stunning hotel and spa.
- Company: Join Rowhill Grange Hotel & Utopia Spa, an award-winning destination near London.
- Benefits: Enjoy 4 weeks holiday, free parking, and discounts on hotel stays and spa treatments.
- Why this job: Be part of a vibrant team, inspire others, and enjoy a rewarding work environment.
- Qualifications: Must be friendly, detail-oriented, and able to motivate a team.
- Other info: Shifts cover 35 hours over 5 days, including weekends.
The predicted salary is between 19600 - 26500 £ per year.
£23,660 per annum (£13.00 per hour) + monthly service charge
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private group of quality hotels of distinction just outside London. 4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse and Pavilion event venue all within 15 acres of grounds and beautiful gardens.
Our Housekeeping team is made up of a Housekeeping Supervisor together with a full-time permanent team of Housekeeping Assistants who work 35 hrs per week over 5 days, including weekends.
The Role
- An experienced Housekeeping Supervisor to work with support from our Front of House Manager to ensure excellent standards of cleanliness throughout the hotel.
- Supervising a team of permanent employees to ensure all rooms, bathrooms/shower rooms and public areas of the hotel and spa are cleaned and presented to the highest standards.
- Allocation of duties to Housekeeping Assistants.
- Support and training of new Housekeeping Assistants.
- Checking of all bedrooms and bathrooms daily prior to guest occupation to ensure standards are achieved.
- Coaching employees to ensure standards are consistent.
- Get operationally involved in housekeeping and laundry as required to ensure all rooms are ready for guests check-in at 3pm.
- Ensure the Turndown service is effectively carried out to the required standard when on the late shift.
- Ensuring public areas of the hotel are maintained and cleaned to the required standard.
- Ensure maintenance issues are reported to the in-house team to ensure they are rectified with minimal delay.
- Shifts cover 35 hours, over 5 days per week including the busy weekend periods.
Requirements
- You will need to be well presented, a friendly, efficient and energetic worker with a real eye for details to ensure our standards are maintained.
- Have a methodical approach to cleaning and be able to inspire others to achieve excellent standards and take pride in their work.
- Able to motivate and train and coach staff to ensure standards are maintained within the timescales permitted.
Benefits
- 4 weeks holiday.
- Free car parking.
- Employee uniform.
In addition you will benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount off all food & beverage at all hotels.
- Discount of individual treatments booked in our two Utopia Spas.
- Discount on retail products in our two Utopia Spas.
- Refer a friend staff recruitment scheme.
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Housekeeping Supervisor 35 hours employer: Rowhill Grange (Alexander Hotel Collection) Careers
Contact Detail:
Rowhill Grange (Alexander Hotel Collection) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor 35 hours
✨Tip Number 1
Familiarise yourself with the specific standards of cleanliness and service expected at Rowhill Grange Hotel & Utopia Spa. Research their facilities and any recent awards to demonstrate your knowledge and enthusiasm during your interactions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully trained or motivated a team in previous roles. This will show us that you can inspire others to maintain high standards, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your methodical approach to cleaning and how you ensure attention to detail. We value candidates who can articulate their processes clearly, as this reflects your ability to maintain our hotel's high standards.
✨Tip Number 4
Prepare to share your experiences with handling maintenance issues and how you’ve effectively communicated these to the relevant teams. This will demonstrate your proactive nature and commitment to ensuring guest satisfaction.
We think you need these skills to ace Housekeeping Supervisor 35 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any previous positions where you managed a team or maintained high cleanliness standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've motivated staff or improved cleaning processes in past roles.
Highlight Attention to Detail: In your application, stress your eye for detail and methodical approach to cleaning. Provide examples of how you ensure high standards are met and maintained in your previous jobs.
Showcase Your Training Skills: Discuss your experience in training and coaching staff. Highlight any successful training programmes you've implemented or how you've helped new employees adapt to their roles.
How to prepare for a job interview at Rowhill Grange (Alexander Hotel Collection) Careers
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your ability to notice the small things that make a big difference in cleanliness and presentation. Share specific examples from your past experience where your keen eye for detail improved standards.
✨Demonstrate Leadership Skills
This role involves supervising and training a team. Be prepared to discuss your leadership style and how you motivate others. Provide examples of how you've successfully coached staff in previous roles, ensuring they meet high standards.
✨Understand the Importance of Teamwork
Housekeeping is a team effort, so it's essential to convey your ability to work collaboratively. Talk about how you’ve worked with others to achieve common goals, especially in busy environments like hotels, and how you handle conflicts within a team.
✨Be Ready to Discuss Time Management
With shifts covering busy weekends and the need to prepare rooms by check-in time, effective time management is key. Prepare to share strategies you use to prioritise tasks and ensure that all duties are completed efficiently without compromising quality.
