Account Executive: Emergency Services

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Description

We’re building the next UK-headquartered engineering powerhouse.

At Rowden, we design and integrate advanced systems that sense, connect, and protect data in challenging environments where quick decisions are vital. Our solutions use intelligent automation to enhance speed and efficiency and are built to be reliable and straightforward for critical operations in remote or high-pressure settings.

Department: Revenue Operations

Location: Bristol, UK

Description

We’re building the next UK-headquartered engineering powerhouse.

At Rowden, we design and integrate advanced systems that sense, connect, and protect data in challenging environments where quick decisions are vital. Our solutions use intelligent automation to enhance speed and efficiency and are built to be reliable and straightforward for critical operations in remote or high-pressure settings.

Headquartered in Bristol (UK), we combine modern engineering methods with cutting-edge commercial technology to create adaptable, mission-critical systems. We focus on solving the tough challenges that others overlook, ensuring our customers can operate effectively in an ever-changing world.

About the Role

We are looking for a driven and ambitious Account Executive focused on breaking into the UK emergency services market, with a remit to expand our presence across police, fire, and ambulance services nationwide. With a deep understanding of Rowden’s product lines and the operational realities faced by emergency services, you will spearhead efforts to position Rowden as the go-to technology partner for those on the front line.

You’ll be responsible for identifying new opportunities, nurturing strategic relationships, and closing multi-year technology contracts that materially improve the speed, safety, and effectiveness of emergency response.

Success in this role requires adaptability, tenacity, and a genuine commitment to public service. You’ll thrive by understanding user needs, navigating procurement pathways, and clearly articulating Rowden’s value to operational and commercial stakeholders alike.

Key areas of responsibility

As Rowden’s Account Executive, you will be responsible for:

• Proactively generating new leads and building a strategic account plan to grow Rowden’s presence in your domain.
• Building customer profiles to understand their unique needs, programmatic and technical roadmaps, and the competitive landscape. You’ll identify and create realistic growth strategies tailored to these insights.
• Working closely with engineering, legal, sales and leadership teams to shape sales strategies and shepherd engagements from initial meeting to contract signing. This includes taking responsibility for written communications and proposals.
• Developing a deep understanding of Rowden’s product lines and demonstrating how they address challenges faced by government agencies and frontline operators.
• Consistently meeting or exceeding sales targets by securing multi-year government contracts.
• Establishing and growing relationships with senior decision-makers across government organisations, positioning Rowden as a trusted partner.
• Serving as the key point of contact between Rowden and key account stakeholders and represent Rowden at industry events and conferences.
• Communicating Rowden’s value to customers, partners, and competitors, conveying the company’s ethos, insights, and competitive advantages.

Key skills, experience and behaviours

We are looking for someone who is passionate about technology and can expertly navigate both the technical and commercial aspects of our offerings. You’ll gain loads of experience in this role but before you do, you should have:

• Extensive experience working in or with UK emergency services, including police forces, fire and rescue services, or ambulance trusts.
• Track record of managing complex, long-cycle public sector sales.
• Proven ability to navigate frameworks, tendering processes, and multi-stakeholder buying environments.
• Strong written and verbal communication skills, with the ability to craft compelling proposals and adapt messages for different technical and seniority levels.
• Excellent relationship-building skills and a high degree of professional integrity.
• A passion for using technology to solve real-world challenges and improve public safety.
• Willingness to travel across the UK as needed.

About you (aka: What We Value):

You will be a dynamic, proactive individual with a passion for engineering and technology and capable of driving sales and building strong, lasting relationships. The behavioural competencies that we believe are key to success in the role are as follows:

• Mission-first mindset – You prioritise the mission and our customers’ needs, always focused on delivering the best possible outcomes for the users of our systems.
• Ownership mentality – You take ownership for your pipeline and results, working autonomously and contributing to a high-performance culture.
• Technical aptitude and intellectual curiosity – You are comfortable communicating technical concepts within the context of the customer’s mission.
• Problem solver – You think creatively and find practical solutions to complex challenges, bringing fresh perspectives that enhance Rowden\’s market position.

Working at Rowden

We are committed to building a flexible, inclusive, and enabling company. Our aim is to create a diverse team of talented people with unique skills, experience, and backgrounds, so please apply and come as you are!

We also recognise the importance of flexible working and support this wherever we can. We typically operate a flexible, hybrid-working model, with an average 3 days in the office each week (dependent on the role). We welcome the opportunity to discuss flexibility, part-time working requirements and/or workplace adjustments with all our applicants.

Rowden is a Disability Confident Committed company, and we actively encourage people with disabilities and health conditions to apply for our roles. Please let us know your requirements early on so that we can make sure you have everything you need up front to help make the recruitment process and experience as easy as possible.

Finally, if you feel that you don’t meet all the criteria included above but have transferable skills and relevant experience, we’d still love to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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