At a Glance
- Tasks: Support our House Clearance service by taking calls and logging details.
- Company: Join Rowcroft Hospice, a charity dedicated to providing care in South Devon.
- Benefits: Gain valuable experience, training, and the satisfaction of helping others.
- Other info: Flexible hours and full training provided for all volunteers.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to help.
156 Teignmouth Road, Torquay, TQ1 4RY.
Contract Type: Voluntary role
Working Hours: Various
Job Category: Volunteer
We aim to make every day the best day possible for our patients and their families in South Devon. This volunteer role is essential, as you’ll play a key part in supporting Rowcroft’s newest commercial House Clearance venture. By taking calls, recording callers’ details, and logging them on our EPOS booking system, you’ll help grow the House Clearance service and generate vital funds for the Hospice.
What You May Be Doing:
- Taking calls from potential house clearances/furniture collection clients
- Answering any questions they may have ascertaining to the service
- Making calls to confirm details and book in time slots
- Entering the data onto our EPOS booking system
- Appraising the house clearance manager of the bookings
Full training and support will be provided. If you would like to discuss this opportunity further, please pop in to see Rob, our friendly Manager, or call him on 01803 217400 during office hours to see if this might be your next volunteering experience.
Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best it can be for all patients, and those closest to them, living with life-limiting illnesses in South Devon.
Volunteer - House Clearance Service Receptionist in Torquay employer: Rowcroft Hospice
Rowcroft Hospice in Torquay is an exceptional employer, offering a supportive and inclusive work culture where compassionate care is at the forefront. As a Bank Registered Nurse, you will have access to professional development opportunities while working alongside dedicated colleagues in a fast-paced environment, ensuring that you can make a meaningful impact in the lives of patients and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer - House Clearance Service Receptionist in Torquay
✨Tip Number 1
Get to know the organisation! Before you apply, do a bit of research on Rowcroft Hospice and their House Clearance service. Understanding their mission and values will help you connect better during your conversations.
✨Tip Number 2
Practice your phone skills! Since you'll be taking calls from clients, it’s a good idea to rehearse how you’d answer common questions. This will boost your confidence and make you sound super professional when you chat with potential clients.
✨Tip Number 3
Be proactive! Don’t just wait for the role to come to you. Reach out to Rob, the manager, and express your interest. A friendly chat can go a long way in making a great first impression!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining the team and supporting a fantastic cause.
We think you need these skills to ace Volunteer - House Clearance Service Receptionist in Torquay
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for helping others and your passion for volunteering.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous volunteer work or customer service experience that could be relevant to the House Clearance service.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, ensuring it’s easy for us to read. Use bullet points if necessary to make your key skills stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in our community.
How to prepare for a job interview at Rowcroft Hospice
✨Know the Role Inside Out
Before your interview, make sure you understand what the House Clearance Service Receptionist role entails. Familiarise yourself with the tasks like taking calls, logging details on the EPOS system, and answering client queries. This will show your genuine interest in the position and help you answer questions more confidently.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with clients, practice clear and friendly communication. You might want to role-play common scenarios, such as answering questions about the service or confirming bookings. This will help you feel more at ease during the actual interview.
✨Show Your Passion for Volunteering
Rowcroft Hospice is all about making a difference in people's lives. Be prepared to share why you want to volunteer and how you align with their vision. Highlight any previous volunteering experiences or skills that demonstrate your commitment to helping others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how your role contributes to the overall mission of Rowcroft. This shows that you're engaged and genuinely interested in being part of their team.
