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- Tasks: Enhance customer experiences by assisting with orders and queries.
- Company: Caring charity organisation in Torquay with a supportive team culture.
- Benefits: Opportunity for personal growth and recognition for your contributions.
- Why this job: Make a real difference while working in a friendly, team-driven environment.
- Qualifications: Good communication skills and a can-do attitude; customer service experience is a plus.
- Other info: Join a dynamic team dedicated to making a positive impact.
The predicted salary is between 24000 - 36000 £ per year.
A caring charity organization in Torquay is seeking a Customer Service Assistant to enhance customer experiences. You will be the friendly voice, aiding with orders and queries to ensure every interaction is positive.
Ideal candidates will have a can-do attitude and good communication skills, with customer service experience considered a plus. This role is a unique opportunity to make a difference in a supportive team environment, offering personal growth and recognition for your contributions.
Customer Service Assistant - Impactful, Team-Driven Role in Torquay employer: Rowcroft Hospice
Contact Detail:
Rowcroft Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Impactful, Team-Driven Role in Torquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the charity sector. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for those interviews! Research the charity's mission and values so you can show how your skills align with their goals. We want to see that you’re genuinely passionate about making a difference.
✨Tip Number 3
Practice your communication skills! Role-play common customer service scenarios with a friend. This will help you feel more confident and ready to tackle any questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Assistant - Impactful, Team-Driven Role in Torquay
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our caring team.
Tailor Your Experience: Make sure to highlight any relevant customer service experience you have. We’re looking for a can-do attitude, so share specific examples of how you've positively impacted customer experiences in the past.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so we can easily see why you’d be a great fit for our team-driven environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Rowcroft Hospice
✨Show Your Caring Side
In a role focused on enhancing customer experiences, it's crucial to demonstrate your empathy and understanding. Share examples from your past where you went above and beyond for a customer, showing how you can make a positive impact.
✨Communicate Clearly and Confidently
Good communication skills are key for this position. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and friendly.
✨Highlight Teamwork Experience
Since this role is in a supportive team environment, be ready to discuss your experience working in teams. Share specific instances where you collaborated effectively with others to achieve a common goal, showcasing your ability to contribute positively to the team dynamic.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the charity's mission, team culture, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
