At a Glance
- Tasks: Coordinate referrals and support families in accessing compassionate palliative care.
- Company: Rowans Hospice and Hampshire & Isle of Wight NHS Trust, dedicated to quality care.
- Benefits: Supportive team environment with opportunities for personal and professional growth.
- Other info: Join a values-driven team and contribute to a collaborative culture.
- Why this job: Make a meaningful impact on individuals and families during challenging times.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Care Coordinator Palliative Care Support Hub PCSH will work within the Palliative Care Hub provided by Rowans Hospice and Hampshire & Isle of Wight NHS Trust Team. The role is professionally supported by the Hub Clinical Lead and operationally accountable to the Clinical Director. The role is based at Rowans Hospice, Purbrook. The Care Coordinator PCSH will play a key role in coordinating referrals, supporting the Hub Clinician, and ensuring individuals and families receive timely, compassionate, and well-coordinated palliative care.
Main duties of the job:
- To act as a first point of contact for individuals, families, and professionals accessing the Palliative Care Hub.
- To coordinate referrals, support triage of information, and support safe, effective care pathways.
- To provide high quality information, signposting, and emotional support within the boundaries of the role.
- To ensure accurate documentation, data quality, and compliance with governance standards.
- To support the Hub Clinician in managing workflow, risk, and communication across services.
- To contribute to a collaborative, values-driven team culture.
Qualifications:
- Excellent interpersonal and communication skills.
- Ability to manage sensitive and confidential information.
- Ability to work effectively under pressure in emotionally challenging situations.
- Strong organisational, time management, and data entry skills.
- Understanding of palliative care principles or willingness to learn.
- Ability to recognise limitations of the role and seek advice appropriately.
- Strong analytical skills and ability to manage multiple tasks.
- Competent digital skills, including use of electronic records.
- Experience working in a health or social care environment.
- Experience using SystmOne, RiO, or similar systems.
- Adaptability to changing IT systems and willingness to learn.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Coordinator Palliative Care Support Hub in Waterlooville employer: Rowans Hospice Charity
Rowans Hospice and Hampshire & Isle of Wight NHS Trust offer a supportive and compassionate work environment for the Care Coordinator role, where employees are valued for their contributions to palliative care. Located at Rowans Hospice in Purbrook, staff benefit from a collaborative culture that prioritises professional development and emotional resilience, ensuring that team members can thrive while making a meaningful impact on the lives of individuals and families in need of care.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator Palliative Care Support Hub in Waterlooville
✨Tip Number 1
Network like a pro! Reach out to people in the palliative care field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to palliative care. Think about your experiences and how they relate to the role of a Care Coordinator. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for palliative care! When you get the chance to speak with potential employers, share why this field matters to you. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Care Coordinator Palliative Care Support Hub in Waterlooville
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. We want to see how you can bring your unique touch to our Palliative Care Hub!
Showcase Your Communication Skills:Since this role involves a lot of interaction with individuals, families, and professionals, let us know about your excellent interpersonal skills. Share examples that demonstrate your ability to communicate effectively, especially in sensitive situations.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks while maintaining high-quality documentation. Be sure to mention any relevant experience that showcases your organisational and time management skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rowans Hospice Charity
✨Know Your Palliative Care Basics
Make sure you brush up on the principles of palliative care before your interview. Understanding the core values and practices will show that you're genuinely interested in the role and can engage meaningfully with the team.
✨Showcase Your Communication Skills
As a Care Coordinator, you'll be the first point of contact for families and professionals. Prepare examples of how you've effectively communicated in sensitive situations, highlighting your interpersonal skills and ability to provide emotional support.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively, especially under pressure. Share specific instances where your organisational skills made a difference in your previous roles, particularly in health or social care environments.
✨Familiarise Yourself with Relevant Systems
If you have experience with SystmOne, RiO, or similar systems, make sure to mention it. If not, show your willingness to learn and adapt to new IT systems, as this is crucial for managing data and documentation in the role.
