Shared Services Support Worker / Key Worker

Shared Services Support Worker / Key Worker

Full-Time 27000 - 28000 £ / year (est.) No working from home possible
Rowan Alba

At a Glance

  • Tasks: Support individuals experiencing homelessness to build skills for independent living.
  • Company: A dedicated organisation focused on providing housing support and community inclusion.
  • Benefits: Gain valuable experience, develop interpersonal skills, and make a real difference in people's lives.
  • Other info: Dynamic role with opportunities for personal growth and professional development.
  • Why this job: Be part of a team that empowers others and fosters community connections.
  • Qualifications: Empathy, teamwork, and a passion for helping others are essential.

The predicted salary is between 27000 - 28000 £ per year.

The Shared Services Support Worker will work across multiple services within one Registration, which may include working in both supported temporary accommodations, settled accommodations, Rapid Access Accommodation and Young Person's Service.

In our temporary supported accommodations, the core purpose of this job is to support people who are experiencing homelessness, to build the skills and support networks they need to prepare them for independent living when they move into their own tenancy. In our supported settled accommodations, the core purpose is to support people who have experienced homelessness and have complex needs, to give them a secure home for life in a supported environment.

The Shared Services Support Worker will provide housing support, both practical and emotional, to residents using our service that promotes choice, inclusion in community of choice and encourages personal responsibility. They will work with CEC and staff to support people to keep their tenancy, through Letters of Support and positive move ons where possible.

The Shared Services Support Worker will be an effective team player in a challenging environment and establish and maintain positive professional relationships with a range of external services. They will also maintain the building protocols such as fire testing, reporting repairs, checking and reporting on equipment, preparing for PAT, daily cleaning duties and alerting the Service Lead to any concerns or issues arising.

Responsibilities

  • Provide housing support, both practical and emotional, to residents using our service that promotes choice, inclusion in community of choice and encourages personal responsibility.
  • Work with CEC and staff to support people to keep their tenancy, through Letters of Support and positive move ons where possible.
  • Be an effective team player in a challenging environment and establish and maintain positive professional relationships with a range of external services.
  • Maintain building protocols such as fire testing, reporting repairs, checking and reporting on equipment, preparing for PAT, daily cleaning duties and alerting the Service Lead to any concerns or issues arising.

Shared Services Support Worker / Key Worker employer: Rowan Alba

As a Shared Services Support Worker, you will join a compassionate and dedicated team committed to making a real difference in the lives of individuals experiencing homelessness. Our supportive work culture fosters collaboration and personal growth, offering opportunities for professional development while working in a dynamic environment that values inclusion and community engagement. Located in a vibrant area, we provide a unique chance to contribute to meaningful change while enjoying a fulfilling career with excellent benefits.

Rowan Alba

Contact Details:

Rowan Alba Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shared Services Support Worker / Key Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rowan Alba.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Rowan Alba!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Rowan Alba, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rowan Alba or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Shared Services Support Worker / Key Worker

Housing Support
Emotional Support
Practical Support
Teamwork
Relationship Building
Community Inclusion
Personal Responsibility

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Rowan Alba:Before hitting send, make sure to tailor your application specifically to Rowan Alba! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Rowan Alba

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.