Service Lead in Edinburgh

Service Lead in Edinburgh

Edinburgh Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Rowan Alba

At a Glance

  • Tasks: Lead and inspire a team to support vulnerable women in their journey to independence.
  • Company: Rowan Alba, dedicated to empowering women through supported accommodation.
  • Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Join a passionate team committed to creating safe and welcoming spaces.
  • Why this job: Make a real difference in women's lives while developing your leadership skills.
  • Qualifications: Experience in support services and strong leadership abilities.

The predicted salary is between 30000 - 40000 £ per year.

This is a new women‑only services role focused on supported accommodation across two buildings, working with vulnerable women. Birken Tree House and Upper Gilmour Place is a long‑term supported accommodation for women. Each tenant has their own self‑contained living space with an en‑suite bathroom, while shared kitchen, lounge, and outdoor areas offer opportunities for social connection and skill‑building.

With 24/7 on‑site support, our team helps tenants develop confidence and independence through activities like cooking, arts, and crafts in a safe and welcoming environment. Support is tailored to each tenant’s needs, whether that’s connecting with healthcare providers, mental health or addiction support, scheduling appointments, learning essential life skills, or simply having someone to share a coffee or a walk with. From exploring new hobbies to building lasting stability and security, our team is always there to provide support.

In our temporary supported accommodations, the core purpose of this job is to support people who are experiencing homelessness, to build the skills and support networks they need to prepare them for independent living when they move into their own tenancy. In our supported settled accommodations, the core purpose is to support people who have experienced homelessness and have complex needs, to give them a secure home for life in a supported environment.

Responsibilities
  • To manage and oversee Supported / Temporary Accommodation support services within Rowan Alba, including ensuring that all procedures for the maintenance of the working environment, including the health and safety of residents, staff and visitors are adhered to.
  • Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.
  • To effectively manage staff teams to achieve the aims and outcomes of the service and meet key performance indicators.
  • To report to City of Edinburgh Council by completing the Four Weekly Returns and Quarterly returns in line with the CEC deadlines.
  • To report all incidents to CEC commissioners as well as the Care Inspectorate.
  • To work with CEC and staff to support people to keep their tenancy, through ‘Letters of Support’ and positive move ons where possible.
  • To ensure quality in the service in line with Care Inspectorate Standards and SSSC regulations, ensuring regulatory standards are met.
  • To actively participate in Rowan Alba Management team.

Service Lead in Edinburgh employer: Rowan Alba

Rowan Alba is an exceptional employer dedicated to empowering vulnerable women through supportive accommodation services. With a strong focus on employee growth and a collaborative work culture, staff are encouraged to develop their skills while making a meaningful impact in the lives of tenants. Located in Edinburgh, our team enjoys a supportive environment with 24/7 on-site assistance, fostering both personal and professional development in a rewarding setting.

Rowan Alba

Contact Details:

Rowan Alba Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Lead in Edinburgh

Tip Number 1

Network like a pro! Reach out to people in the sector, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting vulnerable women and building community.

Tip Number 3

Showcase your skills through real-life examples. When discussing your past experiences, highlight specific situations where you made a difference, particularly in supported accommodation or working with complex needs.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Service Lead in Edinburgh

Leadership Skills
Mentoring
Team Management
Health and Safety Compliance
Incident Reporting
Regulatory Standards Knowledge
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting vulnerable women shine through. We want to see your commitment to making a difference in their lives, so share any relevant experiences or motivations that drive you.

Tailor Your Application:Make sure to customise your application to reflect the specific role of Service Lead. Highlight your leadership skills and experience in managing support services, as well as your understanding of the needs of those experiencing homelessness.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Rowan Alba

Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Service Lead. Familiarise yourself with the specifics of supported accommodation and the unique challenges faced by vulnerable women. This will help you demonstrate your knowledge and passion during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've inspired and motivated teams in the past. Think about situations where you've mentored staff or led initiatives that improved service quality. This is crucial for a role that requires clear leadership and vision.

Understand the Importance of Compliance

Brush up on Care Inspectorate Standards and SSSC regulations. Be ready to discuss how you would ensure these standards are met in your role. Showing that you take compliance seriously will reflect well on your commitment to quality service.

Connect on a Personal Level

Since this role involves working closely with vulnerable individuals, be prepared to talk about your approach to building trust and rapport. Share any relevant experiences that highlight your empathy and ability to connect with people from diverse backgrounds.