At a Glance
- Tasks: Welcome guests, take orders, serve food, and create a warm dining experience.
- Company: Ottolenghi, known for vibrant food and a supportive team culture.
- Benefits: 28 days leave, delicious staff meals, health support, and learning opportunities.
- Other info: Collaborative environment with opportunities for personal growth and creativity.
- Why this job: Join a creative team and make every guest's experience memorable.
- Qualifications: Experience in hospitality and a passion for food and service.
The predicted salary is between 12 - 15 € per hour.
At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. ROVI is Ottolenghi's flagship restaurant on Wells Street, celebrating vegetables and live-fire cooking in a way that is entirely our own. Since opening in 2019, ROVI has established itself as one of London's most exciting and progressive dining destinations.
What you’ll do:
- Welcome and seat guests, ensuring they feel looked after from the moment they arrive.
- Take food and drink orders accurately and with genuine knowledge of the menu.
- Serve food and beverages with care, attention to detail, and great timing.
- Build rapport with guests and respond to their needs proactively.
- Maintain the dining room to a high standard throughout service.
- Collaborate with kitchen and bar teams to ensure smooth service flow.
- Handle guest queries and feedback with professionalism and warmth.
- Support the wider front-of-house team and pitch in wherever needed.
What we’re looking for:
- Previous experience as a waiter or in front-of-house hospitality.
- A genuine passion for food, drink, and creating great guest experiences.
- A warm, confident communicator who thrives in a team environment.
Key skills:
- Excellent knowledge of food and drink service.
- Attentive, calm, and professional under pressure.
- A genuine love of hospitality and making guests feel welcome.
- Strong communication and interpersonal skills.
- Well-organised with excellent attention to detail.
- Comfortable using relevant IT systems.
- Ability to multitask and problem-solve in a fast-paced environment.
- Calm under pressure with a solution-focused mindset.
- A genuine passion for food, drink, and guest experience and continuous improvement.
What’s in it for you?
- 28 days annual leave per year, inclusive of bank holidays.
- Delicious Ottolenghi staff meals on shift and generous staff discount.
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts.
- Refer a Friend Bonus: £500 for each successful referral.
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses.
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated.
- Enhanced Parental Pay after two years’ service.
- A special birthday treat to celebrate your day.
- Exclusive workshops and demos, including cooking, food, wine and cocktail sessions in the Ottolenghi Test Kitchen.
- A collaborative and creative environment where your ideas are valued.
If you care about great food, great people, and doing things properly, we'd love to hear from you.
Waiter in City of Westminster employer: ROVI
At Ottolenghi, we pride ourselves on fostering a vibrant and inclusive work culture that values individuality and creativity. As a waiter at ROVI, you'll enjoy generous benefits such as 28 days of annual leave, delicious staff meals, and extensive learning opportunities, all while being part of a dynamic team dedicated to delivering exceptional guest experiences in one of London's most exciting dining destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in City of Westminster
✨Tip Number 1
Get to know the menu inside out! When you walk into that interview, show off your knowledge of the dishes and drinks. It’ll impress them and show you’re genuinely passionate about what they serve.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you’d welcome guests and handle their queries. The more comfortable you are, the better you’ll connect with the team and customers.
✨Tip Number 3
Show your enthusiasm for teamwork! Share examples of how you’ve collaborated in past roles. At Ottolenghi, they value a supportive environment, so let them know you’re all about lifting each other up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Ottolenghi family. Plus, we love seeing applications from those who are eager to be part of our vibrant culture.
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and hospitality shine through. Share any experiences that highlight your enthusiasm for creating memorable guest experiences—this is what we value most!
Be Specific About Your Experience:Don’t just list your previous roles; give us the juicy details! Talk about specific situations where you’ve excelled in a busy environment or how you’ve handled guest queries with warmth and professionalism.
Tailor Your Application:Make sure to customise your application to reflect the vibe of ROVI and Ottolenghi. Use language that resonates with our culture and values, showing us that you understand what it means to be part of our team.
Keep It Neat and Professional:Presentation matters! Ensure your application is well-organised and free from typos. A clean, professional layout will help us focus on your fantastic skills and experiences without distractions.
How to prepare for a job interview at ROVI
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Ottolenghi's menu. Understand the ingredients, preparation methods, and any unique dishes. This will not only impress your interviewers but also show your genuine passion for food and drink.
✨Showcase Your People Skills
Since the role is all about creating a warm experience for guests, be prepared to share examples of how you've built rapport with customers in the past. Highlight your communication skills and how you handle feedback or queries with professionalism and warmth.
✨Demonstrate Your Ability to Multitask
In a busy restaurant like ROVI, being able to juggle multiple tasks is crucial. Think of specific instances where you've successfully managed several responsibilities at once, especially under pressure. This will show that you're calm and solution-focused.
✨Emphasise Team Collaboration
Ottolenghi values teamwork, so be ready to discuss how you've worked effectively with kitchen and bar teams in previous roles. Share stories that highlight your ability to support your colleagues and contribute to a smooth service flow.
