At a Glance
- Tasks: Welcome guests, manage reservations, and ensure smooth restaurant operations.
- Company: Join ROVI, part of the renowned Ottolenghi family of restaurants in London.
- Benefits: Health benefits, uniform voucher, birthday treat, and cooking workshops.
- Why this job: Be part of a vibrant team and share your passion for food with guests.
- Qualifications: 1 year experience as a receptionist in hospitality and strong communication skills.
- Other info: Opportunities for career development and a fun, dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
ROVI, part of the Ottolenghi family of restaurants, is looking for a dynamic and friendly Restaurant Receptionist to join our team in London. If you thrive in a vibrant environment, have excellent communication skills, and are excited about the world of food, we want to hear from you!
Please bear in mind we are only looking for someone with previous Restaurant Receptionist experience in a similar setting.
As a Restaurant Receptionist at ROVI, you will:
- Greet and welcome guests with a friendly and professional attitude at ROVI
- Manage reservations, seating arrangements, and maintain smooth restaurant operations
- Answer phone calls and respond to inquiries about menus, bookings, and events
- Coordinate with kitchen and front-of-house staff to ensure seamless service
- Handle customer feedback and ensure guest satisfaction at all times
What we are looking for:
- At least 1 year experience as a restaurant receptionist, host/hostess, or similar role in hospitality
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-energy environment
- Proficiency with reservation systems (Seven Rooms) is a plus
- A passion for ROVI's food culture and a love for customer service
What we offer:
- Health benefits package
- English language training (Basic, Intermediate and Business Levels)
- Enhanced Maternity, Adoption, Surrogacy or Primary Care Giver Parent Pay and Paternity Pay after 2 years service
- £100 uniform voucher
- A birthday treat
- Refer a friend scheme, £500 each
- Monthly cooking demos and food, wine and cocktail workshops in the Ottolenghi Test Kitchen
- Opportunity to develop your career, with a strong learning culture and internal progression
If this sounds like you then please apply!
Restaurant Receptionist in City of Westminster employer: ROVI
Contact Detail:
ROVI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Receptionist in City of Westminster
✨Tip Number 1
Get to know the restaurant scene in London! Familiarise yourself with ROVI and its vibe. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely loves the food culture and can bring that passion to the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, it’s crucial to convey warmth and professionalism. Role-play with a friend or family member to nail those greeting lines and responses to common inquiries.
✨Tip Number 3
Brush up on your reservation system knowledge! If you’ve used systems like Seven Rooms before, great! If not, do a bit of research or even find tutorials online. Showing that you’re tech-savvy can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and dynamic personality shine through! We want to see how you can bring that vibrant energy to ROVI, so don’t be afraid to be yourself.
Highlight Relevant Experience: Make sure to emphasise your previous experience as a Restaurant Receptionist or in a similar role. We’re looking for someone who knows the ropes, so share specific examples of your past responsibilities and achievements.
Tailor Your Application: Take a moment to tailor your application to ROVI’s unique vibe and food culture. Mention why you’re excited about joining our team and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at ROVI!
How to prepare for a job interview at ROVI
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with ROVI's menu and food culture. This shows your genuine interest in the restaurant and helps you answer questions about dishes confidently.
✨Show Off Your Communication Skills
As a Restaurant Receptionist, communication is key. Practice articulating your thoughts clearly and warmly. You might even role-play common scenarios, like greeting guests or handling reservations, to showcase your skills.
✨Demonstrate Your Experience
Be ready to discuss your previous experience as a receptionist or in hospitality. Prepare specific examples of how you've managed reservations or dealt with customer feedback to highlight your suitability for the role.
✨Embrace the Fast-Paced Environment
ROVI thrives on energy and speed. During the interview, express your enthusiasm for working in a bustling setting. Share experiences where you've successfully juggled multiple tasks to show you're up for the challenge.