At a Glance
- Tasks: Install and troubleshoot tech on commercial trucks while travelling across the UK.
- Company: Join Routeware, a leader in waste management technology making a greener world.
- Benefits: Enjoy sick pay, generous holiday leave, and a company pension programme.
- Other info: Dynamic, fun work environment with opportunities for personal growth.
- Why this job: Be part of a mission-driven team that positively impacts the environment.
- Qualifications: Tech-savvy with strong troubleshooting skills and a passion for teamwork.
The predicted salary is between 35000 - 40000 £ per year.
About Routeware, Inc.
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs.
Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
About Routeware, Inc.
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs.
Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK.
Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services.
As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment.
Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
- Our Mission
- Transform waste collection to drive a better future for generations to come.
Our Values
- Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
- Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
- Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.
- Position Overview
- This role requires travel across the UK and Northern Ireland, up to 70% of the time. Up to two weeks travel at a time for certain projects.*
The individual in this role will be exceptionally motivated, energetic, customer-focused, and eager to grow.
The ideal candidate for this position will have an aptitude for computer hardware and technology in general, as well as some mechanical skills.
Strong troubleshooting skills are a must in this position.
The successful candidate will be a hard worker with high attention to detail, and outstanding communication skills.
Responsibilities & Duties
- Installation of computer and hardware components on large commercial trucks.
- Troubleshoot and resolve installation issues in a timely and professional manner.
- Provide technical assistance to the Technical Support Team.
- Assist in the preparation of customer shipments, including light in-house component assembly, hardware configuration, unit burn-in, data logging, and packing/shipping.
- Process return material authorizations (RMAs).
- Efficient administration of work, both internally and externally (paperwork and record keeping).
- Unit repairs, both hardware and software, including troubleshooting/ being able to clearly communicate with development engineers any issues/bugs found.
- Other Duties as Assigned.
Qualifications
- Knowledge of basic tools, principles, and procedures required for installing computer systems in heavy-duty vehicles is preferred.
- Solid track record of high-quality electronics installations.
- A high degree of personal motivation, initiative, and flexibility.
- Experience with troubleshooting computer hardware and software.
- Proven ability to work well with a team.
- Experience working and communicating effectively with many different stakeholders, including peers, other departments, and external customers.
- IDEALLY YOU WILL HAVE
- Exceptional verbal and written communication skills.
- Tech Savvy.
- Creative problem solver.
- Able to learn quickly, multi-task, and manage your time efficiently.
- Experience with CRM software, ideally Salesforce.
- Experience with Microsoft and Google Office Suites.
- Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity.
- Highest standards of accuracy and precision; highly organized.
Benefits
- Sick Pay
- On-site Parking
- Company Pension Program
- Generous Holiday Leave
- Volunteer Leave
This is a full-time role based in the UK.
Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment.
At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
- The Pay Range For This Role Is
- 35,000 - 40,000 GBP per year(United Kingdom)
- #J-18808-Ljbffr
Field Service Technician in Warrington employer: Routeware, Inc.
Routeware, Inc. is an exceptional employer that fosters a collaborative and dynamic work culture, where innovation and initiative are highly valued. Based in the vibrant city of Portland, Oregon, employees enjoy generous benefits such as sick pay, a company pension program, and volunteer leave, all while contributing to meaningful environmental solutions. With a strong commitment to employee growth and a mission-driven approach, Routeware offers a unique opportunity for Field Service Technicians to thrive in a fast-paced environment while making a positive impact on the world.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Warrington
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Routeware, Inc. as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Routeware, Inc. and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Routeware, Inc.’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician in Warrington
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Routeware, Inc., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Routeware, Inc., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Routeware, Inc..
How to prepare for a job interview at Routeware, Inc.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Routeware, Inc. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Routeware, Inc. but also helps you get a feel for whether you’d thrive in that environment.
