At a Glance
- Tasks: Ensure safety and security while providing excellent customer service to visitors.
- Company: Join a leading facilities management company with a strong commitment to community and values.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Dynamic work environment with varied shifts and a supportive team.
- Why this job: Be the first point of contact and make a positive impact on people's experiences.
- Qualifications: Must have an SIA licence and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
If you are a registered client with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity.
About The Company
We are a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
SHIFT PATTERN - Monday - Friday, Occasional Weekend, Out of Hours Cover, Public Holidays.
MUST HAVE SIA LICENCE.A Front‑of‑House (FOH) Security Officer is the first point of contact for visitors, staff and contractors entering a building or site. They combine customer service with security professionalism, helping maintain a safe, welcoming and well‑managed environment.
Key Responsibilities
- Access Control
- Monitor and manage entry and exit points.
- Verify ID badges, visitor passes and contractor authorisation.
- Prevent unauthorised access.
- Maintain accurate visitor logs.
- Customer Service
- Greet visitors and provide directions or assistance.
- ALL VISITORS WILL BE SEARCHED.
- Handle enquiries courteously and professionally.
- Coordinate with reception staff or building management.
Monitoring variable shifts: Yes. Shifts Will Be: Mornings only, Afternoons only, Days, Nights, Weekends, Other.
Security Officer employer: Routes to Work
As a leading facilities management company, we pride ourselves on fostering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. Our Security Officers play a crucial role in ensuring safety while delivering exceptional customer service, with opportunities for professional growth and development within our expansive organisation of over 50,000 colleagues. Located in a dynamic environment, we offer competitive benefits and a commitment to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since they emphasise Trust, Respect, Unity, and Empowerment, think about how you can demonstrate these qualities during your chat with them.
✨Tip Number 3
Show off your customer service skills! As a Front-of-House Security Officer, you'll be the first point of contact. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role of a Security Officer. Highlight your relevant experience and skills, especially your SIA licence, as it’s a must-have for this position.
Tailor Your Application:Don’t just send a generic application! We want to see how you fit into our company culture and values. Mention how you embody Trust, Respect, Unity, and Empowerment in your previous roles.
Be Professional Yet Approachable:As a Front-of-House Security Officer, you’ll be the first point of contact. Use a friendly tone in your application while maintaining professionalism. Show us you can balance customer service with security.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the role!
How to prepare for a job interview at Routes to Work
✨Know Your Security Basics
Make sure you brush up on your security knowledge, especially around access control and visitor management. Be ready to discuss how you would handle different scenarios, like dealing with unauthorised access or managing visitor logs.
✨Showcase Your Customer Service Skills
As a Front-of-House Security Officer, you'll be the first point of contact. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve had to handle enquiries or assist visitors while maintaining professionalism.
✨Understand the Company Values
Familiarise yourself with the company's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to explain how these values resonate with you and how you can embody them in your role as a Security Officer.
✨Prepare for Shift Patterns
Since the role involves various shifts, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively across different shifts, including weekends and public holidays.
