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- Tasks: Support families with children needing extra help, providing advice and coordination.
- Company: Join a caring organisation focused on supporting local families and carers in North Lanarkshire.
- Benefits: Enjoy a permanent role with flexible hours and opportunities for training and development.
- Why this job: Make a real difference in the lives of children and families while working in a supportive team.
- Qualifications: Good education, experience in health or social care, and strong interpersonal skills required.
- Other info: Willingness to travel and work outside normal hours is essential.
The predicted salary is between 30000 - 42000 £ per year.
A Motherwell based organisation that came together to address a need for support to be offered to carers is looking for Family Support Workers to add to their team. Governed and staffed by carers or former carers, they are now contracted by University Health and Social Care North Lanarkshire and North Lanarkshire Council to provide services to carers living in North Lanarkshire. They are the Information and Advice Service for carers and professionals, support short breaks (Carer Breather) through a Carer Support Network, and provide a Family Support Service for families where there is a child or young person in education who has an additional need for support.
35 hours per week
Duration: Permanent
Purpose of Post
- To have a key role in the operational delivery and development of the organisation's key objectives for the Neurodevelopmental Family Support Service, commissioned by North Lanarkshire Council (Education & Families), working closely with the Manager, the Board of Directors, and key partners.
- To work as part of the ND Family Support team to offer support and co-ordination in the delivery of an overarching family support service in North Lanarkshire.
- This will include close partnership with Education & Families NL and the Neurodevelopmental Team, as a link between children and young people and their carers and a range of community-based services.
- The post will provide person-centred, targeted support and interventions to children and young people in need of support and their carers accessing the service.
- A key part of the role will be to work with the community and voluntary sector and other partners to link children and families into wider community supports, and provide direct information, advice and support to families including emotional and practical support, psychoeducation and the provision of thematic group work where identified.
Reports to and supported by: Family Support Lead
DUTIES:
Key Areas of Activity As a Family Support Worker:
- To contribute to the planning and implementation of targeted intervention including information and supportive programmes for children and young people with a Neurodevelopmental profile and/or emotional and behavioural challenges and their parents/carers.
- To develop good working knowledge of available, relevant, services and projects in the local area to enable signposting and referrals.
- To provide early supportive interventions and access to other services as required, including 1:1 support and interventions to Children & Young People.
- To maintain effective working relationships within multi-agency, child focused services, including Education & Families, CAMHS, NLC Community Hubs, Social Work and Community and Voluntary Sector.
- Work in an open and collaborative manner with families, respecting their individuality and always protecting their confidentiality.
- Demonstrate an awareness of the need for and participate in the preparation, implementation, and evaluation of any interventions.
- Contributing to the provision of reports including statistical information using agreed recording tools to detail work activity and outcomes.
- Be aware of and compliant with all Education & Families / NHS Lanarkshire / North Lanarkshire Carers Together policies, procedures, and local guidance, e.g., child protection, health and safety.
- Undertaking training, as identified by the Family Support Lead and/or Manager to support and develop your role.
- Undertaking occasional evening and weekend work.
- Promoting and implementing the aims, objectives, and commitment to carers of North Lanarkshire Carers Together.
- Working with relevant organisations to ensure a consistency of information that is accessible, proportionate, and tailored to individual carers needs.
- Supporting the development and dissemination of information for carers and professionals around the work of North Lanarkshire Carers Together.
- The provision of a signposting and referral service through incoming enquiries and other key areas of activity that links carers into a range of supports appropriate to their needs.
- Participating in meetings and forums relating to the work of the post including supervision, staff team meetings and development sessions.
- Undertaking any other tasks that the Family Support Lead and/or Manager may deem are appropriate to the role.
ESSENTIAL REQUIREMENTS:
- Good standard of general education
- Experience working in health, social care, education, or 3rd Sector
- Able to demonstrate effective and meaningful involvement with neurodivergent children or those with social, emotional, and behavioural needs and their families
- Experience of working on own initiative
- Experience of working as part of a team
- Childcare or health care knowledge acquired through qualifications or training
- Skilled networker and comfortable in multi-agency meetings and networks
- Ability to produce and contribute to written reports in line with organisational and partner requests
- Excellent interpersonal skills demonstrating ability to empathise with carers and young carers
- Actively listen in a one-to-one supportive conversation
- Initiate and sustain positive working relationships
- Present ideas concisely and clearly
- Good IT skills with experience in relevant Microsoft Packages.
- Confident self-starter, who can manage and organise their own workload to achieve outcomes and outputs within a defined timescale
- Evidence of an empathetic, non-judgmental attitude
- Willingness to travel
- Willingness to work out with normal office hours
- Ability to work effectively from home
- Full clean driving license and access to a car
- Ongoing clear Protection of Vulnerable Groups (PVG) registration
DESIRABLE REQUIREMENTS:
- Relevant degree or qualification in Childhood/Youth Development, Children & Families, Autism or Counselling/Therapeutic interventions
- Experience of facilitating group work to children and/or parent carers
- Experience of working with children with additional support needs
- Understanding of the issues, challenges and barriers that face unpaid carers
- Skilled in the use of Charity Log
- Skilled in the use of JotForm
If you are a registered client with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity.
Family Support Worker employer: Routes to Work
Contact Detail:
Routes to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with the local services and resources available in North Lanarkshire. Understanding the community landscape will not only help you in your role but also impress the hiring team with your proactive approach.
✨Tip Number 2
Network with professionals in the health, social care, and education sectors. Attend local events or workshops to connect with others who work with neurodivergent children and their families, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your understanding of the challenges faced by unpaid carers. Engage in conversations about their experiences and needs, which will show your empathy and commitment to supporting them effectively.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully supported children or families in similar situations. This will highlight your relevant skills and make you a standout candidate during interviews.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Family Support Worker. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous work in health, social care, or education, especially if it involved supporting neurodivergent children or families. Use specific examples to demonstrate your skills and experiences.
Showcase Your Skills: Make sure to mention your interpersonal skills, ability to work in multi-agency settings, and experience in producing written reports. These are crucial for the role, so provide concrete examples of how you've successfully used these skills in past positions.
Personalise Your Application: Address your application to the hiring manager if possible, and express your genuine interest in the organisation's mission. Mention why you want to work specifically with North Lanarkshire Carers Together and how you can contribute to their goals.
How to prepare for a job interview at Routes to Work
✨Know the Organisation
Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and the specific services they provide to carers and families in North Lanarkshire. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Empathy
As a Family Support Worker, empathy is key. Be prepared to share examples from your past experiences where you have successfully supported neurodivergent children or their families. Highlight your ability to listen actively and respond sensitively to their needs.
✨Showcase Your Networking Skills
The role requires effective collaboration with various agencies. Be ready to discuss your experience in multi-agency settings and how you’ve built relationships with other professionals. Mention any specific networks you are part of that could benefit the organisation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios you might face in this role and how you would approach them, ensuring you demonstrate your proactive and supportive nature.
