Job Specifics
- Reference No: CD499
- Location: Glasgow
- Hours: Full Time
- Salary: £27,976.00+uncapped bonus (£31,000-£36,000)Weekly pay
- Closing Date: Friday 20th November 2026
- Why you should apply for this role: Strong company reputation
Job Overview
Secure your future with a permanent position offering stability and long-term growth opportunities and work within a busy but fun environment,challengeyourself in a fast-paced yet enjoyable workplace where every day is different.
Family run Dairy based in Glasgow have a fantastic opportunity for a Customer Service Advisor to join their team.
Main Duties & Responsibilities
Key Tasks
- Handle inbound calls from new and existing customers in a professional and friendly manner.
- Make outbound calls to customers to arrange and set up payment details for new accounts.
- Provide information and guidance on products and services.
- Upsell products and services where appropriate to meet customer needs.
- Resolve queries efficiently while maintaining excellent customer satisfaction.
- Work as part of a team to meet daily targets and support overall business goals.
- Complaint handling.
Employer Expectations Skills/Knowledge/Experience
- Excellent customer service skills.
- Previous Contact Centre experience preferred.
- Ability to work well in a team and independently.
- Enthusiastic and passionate about delivering great service
Qualifications/Tickets/Licences Required
- DBS checkrequiredfor this role.
Customer Service Advisor (Inbound) in Glasgow employer: Routes To Work South
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