At a Glance
- Tasks: Provide security support across multiple supermarket locations while delivering excellent customer service.
- Company: Join a dynamic team focused on safety and customer satisfaction.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Enjoy a varied role with no two days the same, plus travel between sites.
- Why this job: Be part of exciting projects and challenges in a fast-paced environment.
- Qualifications: Experience in retail security or customer service preferred; SIA Licence required.
The predicted salary is between 28832 - 28832 £ per year.
Location: Glasgow
Hours: Full Time 40 hours
Salary: £13.90
Closing Date: Friday 7th August 2026
Why you should apply for this role: Exciting projects and challenges
Job Overview: This is a mobile, multi-site role, requiring flexibility to support operational needs around Glasgow, shift patterns will vary depending on site requirements. SIA Licence Required.
We are looking for professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations. This is a dynamic, fast-paced role where no two days are the same. You’ll play a vital part in protecting people, property, and stock, acting as a highly visible deterrent to retail crime while delivering excellent customer service. As a mobile officer, flexibility is key, as you’ll cover different stores, respond to incidents, and support sites based on operational needs.
Main Duties & Responsibilities:
- Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
- Conduct regular patrols across shop floors, entrances, and store perimeters.
- Monitor CCTV systems and identify suspicious activity in real time.
- Respond quickly and effectively to incidents, alarms, and emergencies.
- Carry out searches in line with company policies and legal requirements.
- Liaise with store management and local teams to address risks and support loss prevention strategies.
- Produce clear, accurate incident reports in a timely manner.
- Deliver a professional and approachable customer experience, assisting with queries when required.
- De-escalate challenging situations calmly and safely.
- Ensure full compliance with health & safety, legal, and client-specific procedures.
- Travel between sites as required and support wider security operations.
Employer Expectations:
- Previous experience in retail security or customer-facing roles (preferred).
- Strong observation and decision-making skills.
- Confident handling confrontation and conflict situations.
- Excellent communication skills (written and verbal).
- A reliable, proactive, and professional attitude.
- Flexibility to work across multiple locations and varied shifts.
- Willingness to work evenings, weekends, and bank holidays.
Qualifications/Tickets/Licences Required:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
- A valid SIA Licence (Door Supervisor (DS) or Security Guarding) and relevant security experience.
- Full UK driving licence and use of own vehicle.
Retail Area Support Officer employer: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
Routes To Work South is an excellent employer that prioritises work-life balance and offers a supportive environment for its employees. With a focus on professional growth, the company provides opportunities for skill development while fostering a collaborative and inclusive culture in East Kilbride. Joining our team means being part of a mission-driven organisation that values your contributions and well-being.
Contact Details:
Routes To Work South Registered company in Scotland under SC217367 with charitable status under Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Support Officer
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✨Directly Apply to Routes To Work South Registered company in Scotland under SC217367 with charitable status under
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We think you need these skills to ace Retail Area Support Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Routes To Work South Registered company in Scotland under SC217367 with charitable status under. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Routes To Work South Registered company in Scotland under SC217367 with charitable status under.
How to prepare for a job interview at Routes To Work South Registered company in Scotland under SC217367 with charitable status under
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Routes To Work South Registered company in Scotland under SC217367 with charitable status under.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Routes To Work South Registered company in Scotland under SC217367 with charitable status under.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Routes To Work South Registered company in Scotland under SC217367 with charitable status under.
