At a Glance
- Tasks: Lead community care teams and ensure high-quality service delivery.
- Company: Leading Health and Social Care provider in Lanarkshire.
- Benefits: Competitive salary, early earnings access, discounts, and comprehensive training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Relevant health and social care management qualification and managerial experience.
The predicted salary is between 36000 - 60000 £ per year.
Reference No: LO329
Location: North Lanarkshire
Hours: Full time (37.5 hours)
Salary: Competitive
Closing Date: Friday 27th February 2026
Why should you apply for this role: Competitive Salary & Benefits
Job Overview
Support services have an exciting opportunity for an experienced Deputy Service Manager to join their team in their North Lanarkshire Service. Our client is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard. They are looking for a Deputy Service Manager to assist the Service Manager in leading the community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop the community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.
What do you get in return for your compassion and commitment?
- Early access to a portion of your earnings with Stream
- Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline – access health checks, wellbeing tools, legal advice, and much more.
- Free confidential counselling sessions – up to 6 structured counselling sessions via phone, online or face-to-face.
- Bright Exchange, available through the Wisdom app – unlock exclusive deals and discounts on a wide range of products and services.
- Exclusive high street discounts through the Blue Light Card.
- Free mortgage consultation with McCuster Mortgage Solutions.
- Comprehensive induction and ongoing training to support your confidence and success – including paid shadowing and training to help you feel ready and supported from day one.
- 28 days pro rata holidays.
Benefits are non-contractual and may be amended or withdrawn at any time.
Main Duties & Responsibilities
Key Tasks
- Oversee the planning and delivery of support services to clients within the community.
- Ensure services are tailored to meet the individual needs and preferences of clients.
- Implement and evaluate care plans.
- Monitor client satisfaction and address any concerns or feedback.
- Provide leadership and guidance to support workers/Team Leaders, fostering a positive team culture.
- Conduct supervisions, probationary and performance reviews, appraisals, absence meetings, investigations and formal meetings and offer ongoing support where needed.
- Ensure compliance with relevant regulations, policies, and Care Inspectorate standards.
- Establish and maintain positive relationships with clients, their families, and external stakeholders.
- Communicate effectively with staff, clients, and their families.
- Take the lead on the business strategy with an emphasis on improving and growing.
Employer Expectations
Skills/Knowledge/Experience
- A relevant qualification in health and social care management.
- Excellent leadership and interpersonal skills.
- Managerial experience within domiciliary care setting.
- Experience of managing self-directed care packages.
- Proven track record in growing a domiciliary care service.
- Experience of relevant Care Inspectorate regulations and legislation.
Qualifications/Tickets/Licences Required
This post is subject to a PVG and 2 satisfactory references.
Deputy Service Manager in London employer: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
Join a leading Health and Social Care provider in North Lanarkshire, where your role as Deputy Service Manager will be pivotal in shaping a positive team culture and delivering high-quality community support services. With competitive salaries, comprehensive training, and a strong focus on employee wellbeing, including access to counselling and exclusive discounts, this is an excellent opportunity for those seeking meaningful work in a supportive environment that values growth and innovation.
Contact Details:
Routes To Work South Registered company in Scotland under SC217367 with charitable status under Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to community care management. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams or improved service delivery in previous roles. This will help you stand out as a strong candidate for the Deputy Service Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Deputy Service Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in health and social care management. We want to see how your skills align with the Deputy Service Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Deputy Service Manager, leadership is key! Use your application to demonstrate your managerial experience and how you've successfully led teams in the past. We love seeing examples of how you've fostered positive team cultures and improved service delivery.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your qualifications and experiences without overcomplicating things!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in North Lanarkshire!
How to prepare for a job interview at Routes To Work South Registered company in Scotland under SC217367 with charitable status under
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Deputy Service Manager. Brush up on your knowledge of care plans, client satisfaction monitoring, and compliance with Care Inspectorate standards. This will show that you’re not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or improved service delivery. Highlight how you fostered a positive team culture and handled challenges. This is crucial as the role involves guiding support workers and ensuring high-quality service.
✨Engage with the Company Values
Research the company’s mission and values, especially their commitment to community care. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals. This connection can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about their approach to continuous improvement in services or how they support their staff's professional development. This shows your genuine interest in the role and the organisation.
