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- Tasks: Lead a team in delivering excellent customer service and maintaining shop standards.
- Company: Join a family-run bakery with over 70 years of community service.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts.
- Why this job: Be part of exciting projects while creating joyful moments for customers.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 11 - 15 £ per hour.
Reference No: SD036
Location: Hamilton
Hours: Part Time (between 5.30 am and 5 pm – any 5 days out of 7). Please only apply if you can commit to this.
Salary: £13.17
Closing Date: URGENT!
Why should you apply for this role: Exciting projects and challenges.
Job Overview:
Our client, a family bakers, has a proud history serving local communities for over 70 years. They use traditional baking methods to produce the finest, freshest, mouthwatering products which they only sell in their own Bakery Shops. Their purpose is to provide their customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
Benefits include:
- Colleague discount scheme, offering you up to 50% off products sold in their shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.
Main Duties & Responsibilities:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.
Employer Expectations:
Skills/Knowledge/Experience etc:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPI’s and profitability.
- Experience of managing stock.
Assistant Manager in Hamilton employer: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
Contact Detail:
Routes To Work South Registered company in Scotland under SC217367 with charitable status under Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Hamilton
✨Tip Number 1
Get to know the company! Research their values and mission, especially their focus on customer service and sustainability. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Show off your leadership skills! As an Assistant Manager, you'll be supporting the shop manager and leading a team. Prepare to discuss how you've successfully managed or trained others in previous roles, highlighting your ability to motivate and develop your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about wanting to join their team. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Hamilton
Some tips for your application 🫡
Show Your Passion for Baking: When writing your application, let your love for baking and customer service shine through. We want to see how you connect with our values of joy and community, so share any relevant experiences that highlight your enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your previous retail experience, especially in supervisory positions, and any specific achievements that demonstrate your ability to deliver on KPIs and manage stock effectively.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate well, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team and ready to take on the exciting challenges ahead.
How to prepare for a job interview at Routes To Work South Registered company in Scotland under SC217367 with charitable status under
✨Know the Company Inside Out
Before your interview, take some time to research the family bakers. Understand their history, values, and what makes them unique in the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Manager, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for customers. Highlight how you can contribute to maintaining the bakery's reputation for providing moments of joy.
✨Be Ready to Discuss Team Management
Think about your past experiences managing a team in a fast-paced environment. Be prepared to discuss how you’ve supported new colleagues during their induction and training, as well as how you encourage team development. This will demonstrate your leadership skills.
✨Understand Food Hygiene and Safety Standards
Familiarise yourself with food hygiene regulations and health and safety practices relevant to the bakery industry. Being able to discuss these topics confidently will show that you are serious about compliance and maintaining high standards in the shop.
