At a Glance
- Tasks: Support the Internal Sales Team and assist with customer queries.
- Company: Leading electrical jointing and accessory distributor in the UK.
- Benefits: Full training provided, dynamic work environment, and career development opportunities.
- Other info: Opportunity to learn about products and grow within the company.
- Why this job: Join a supportive team and enhance your skills in a fast-paced setting.
- Qualifications: Customer service experience and strong communication skills preferred.
The predicted salary is between 22000 - 28000 € per year.
We are a long established and market leading specialist electrical jointing and accessory distributor in the UK. We are committed to providing and delivering an unrivalled and quality service to all customers. This is a varied role which will provide support for the Internal Sales Team. The successful candidate will have good telephone skills and a keen eye for detail. Full training will be given.
Main Duties & Responsibilities
- Supporting the Internal Sales Team
- Answering the telephone
- Filing
- Training to use the company’s CRM system
- Learning and keeping up to date with the company’s products and service offering
- General office duties and assisting the team where necessary
- Any duties/tasks as requested by your line manager or a Director
Employer Expectations
- Previous experience of working in Customer Services (Retail, Call Centre etc…) is highly desirable
- Good understanding of Microsoft Applications
- Good general IT Skills
- Excellent verbal and written communication skills, good written and telephone manner
- Ability to multi-task and work in a fast paced environment
- Positive customer focused approach
- Ability to communicate at all levels
- Effective team worker
- Ability to work unsupervised
Qualifications/Tickets/Licences Required
- Willing to take full on-going training
- A self-motivated and enthusiastic individual
- Excellent communication skills are essential
Internal Sales Team Member in East Kilbride employer: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
As a long-established leader in the electrical jointing and accessory distribution sector, we pride ourselves on fostering a supportive and dynamic work environment for our Internal Sales Team Members. Our commitment to employee development is evident through comprehensive training programmes and opportunities for growth within the company, all while enjoying a collaborative culture that values each team member's contributions. Located in the heart of the UK, we offer a unique chance to be part of a dedicated team that prioritises quality service and customer satisfaction.
Contact Detail:
Routes To Work South Registered company in Scotland under SC217367 with charitable status under Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Team Member in East Kilbride
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the electrical jointing and accessory industry. Understanding their products and services will show that you're genuinely interested and ready to support the Internal Sales Team.
✨Tip Number 2
Practice your phone skills! Since this role involves answering calls, it’s crucial to be comfortable on the phone. Try role-playing with a friend or family member to get used to handling customer queries and showcasing your excellent communication skills.
✨Tip Number 3
Show off your multi-tasking abilities! In a fast-paced environment, being able to juggle tasks is key. Think of examples from your past experiences where you successfully managed multiple responsibilities and be ready to share them during your interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team. Plus, it’s super easy to do!
We think you need these skills to ace Internal Sales Team Member in East Kilbride
Some tips for your application 🫡
Show Off Your Communication Skills:Since excellent verbal and written communication skills are essential for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Highlight Relevant Experience:If you've got previous experience in customer service, retail, or call centres, shout about it! We want to see how your background aligns with the role, so be specific about your past roles and responsibilities.
Demonstrate Your IT Savvy:We’re looking for someone with a good understanding of Microsoft Applications and general IT skills. Mention any relevant software you’ve used before, especially if you have experience with CRM systems!
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Show us your positive, customer-focused approach and let your enthusiasm shine through. And don’t forget, apply through our website for the best chance!
How to prepare for a job interview at Routes To Work South Registered company in Scotland under SC217367 with charitable status under
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, products, and services. Understanding their market position and what sets them apart will show your genuine interest and help you answer questions more effectively.
✨Show Off Your Customer Service Skills
Since previous experience in customer service is highly desirable, be ready to share specific examples from your past roles. Think about situations where you resolved issues or went above and beyond for a customer, as this will highlight your suitability for the Internal Sales Team.
✨Practice Your Communication Skills
Given the importance of excellent verbal and written communication, practice answering common interview questions out loud. This will help you articulate your thoughts clearly and confidently during the interview, especially when discussing your telephone skills.
✨Demonstrate Your Team Spirit
As an Internal Sales Team Member, being a good team player is crucial. Prepare to discuss how you’ve collaborated with others in the past and how you can contribute positively to the team dynamic. Highlighting your ability to work unsupervised while still being a supportive colleague will impress your interviewers.
