At a Glance
- Tasks: Lead community care teams and ensure high-quality service delivery.
- Company: Leading Health and Social Care provider in Lanarkshire.
- Benefits: Competitive salary, early earnings access, free counselling, and exclusive discounts.
- Other info: Dynamic role with ongoing training and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Relevant health and social care management qualification and managerial experience.
The predicted salary is between 28800 - 43200 £ per year.
Reference No: LO329
Location: North Lanarkshire
Hours: Full time (37.5 hours)
Salary: Competitive
Closing Date: Friday 27th February 2026
Why should you apply for this role: Competitive Salary & Benefits
Job Overview: Support services have an exciting opportunity for an experienced Deputy Service Manager to join their team in their North Lanarkshire Service. Our client is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard. They are looking for a Deputy Service Manager to assist the Service Manager in leading the community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop the community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.
What do you get in return for your compassion and commitment?
- Early access to a portion of your earnings with Stream Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline – access health checks, wellbeing tools, legal advice, and much more.
- Free confidential counselling sessions – up to 6 structured counselling sessions via phone, online or face-to-face.
- Bright Exchange, available through the Wisdom app – unlock exclusive deals and discounts on a wide range of products and services.
- Exclusive high street discounts through the Blue Light Card.
- Free mortgage consultation with McCuster Mortgage Solutions.
- Comprehensive induction and ongoing training to support your confidence and success – including paid shadowing and training to help you feel ready and supported from day one.
- 28 days pro rata holidays.
Benefits are non-contractual and may be amended or withdrawn at any time.
Main Duties & Responsibilities:
- Oversee the planning and delivery of support services to clients within the community.
- Ensure services are tailored to meet the individual needs and preferences of clients.
- Implement and evaluate care plans.
- Monitor client satisfaction and address any concerns or feedback.
- Provide leadership and guidance to support workers/Team Leaders, fostering a positive team culture.
- Conduct supervisions, probationary and performance reviews, appraisals, absence meetings, investigations and formal meetings and offer ongoing support where needed.
- Ensure compliance with relevant regulations, policies, and Care Inspectorate standards.
- Establish and maintain positive relationships with clients, their families, and external stakeholders.
- Communicate effectively with staff, clients, and their families.
- Take the lead on the business strategy with an emphasis on improving and growing.
Employer Expectations:
Skills/Knowledge/Experience:- A relevant qualification in health and social care management.
- Excellent leadership and interpersonal skills.
- Managerial experience within domiciliary care setting.
- Experience of managing self-directed care packages.
- Proven track record in growing a domiciliary care service.
- Experience of relevant Care Inspectorate regulations and legislation.
Qualifications/Tickets/Licences Required: This post is subject to a PVG and 2 satisfactory references.
Deputy Service Manager employer: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
Join a leading Health and Social Care provider in North Lanarkshire, where your role as Deputy Service Manager will be pivotal in shaping a positive team culture and delivering high-quality community support services. With competitive salaries, comprehensive training, and a strong focus on employee wellbeing, including access to counselling and exclusive discounts, we are committed to fostering your professional growth and ensuring you feel valued from day one.
Contact Details:
Routes To Work South Registered company in Scotland under SC217367 with charitable status under Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Deputy Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community care and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams and improved service delivery in previous roles. Highlighting your managerial experience will show that you're the right fit for the Deputy Service Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Deputy Service Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Service Manager role. Highlight your relevant experience in health and social care management, and showcase how your skills align with the job specifics. We want to see how you can contribute to our team!
Showcase Your Leadership Skills:Since this role involves leading community care teams, it's essential to demonstrate your leadership abilities. Share examples of how you've successfully managed teams or projects in the past. We love seeing candidates who can inspire and motivate others!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our fantastic team!
How to prepare for a job interview at Routes To Work South Registered company in Scotland under SC217367 with charitable status under
✨Know Your Stuff
Make sure you’re well-versed in the specifics of health and social care management. Brush up on relevant regulations and Care Inspectorate standards, as these will likely come up during your interview. Showing that you understand the industry will impress the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Service Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, especially in a domiciliary care setting. Think about times when you fostered a positive team culture or improved service delivery – these stories will resonate well.
✨Tailor Your Approach
Understand the specific needs of the community care service you’re applying for. Be ready to discuss how you would tailor support services to meet individual client needs. This shows that you’re not just looking for any job, but that you’re genuinely interested in making a difference in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the challenges the team is currently facing or how they measure client satisfaction. This demonstrates your interest in the role and your proactive approach to problem-solving.
