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- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Competitive pay, career development, and ongoing training in specialist skills.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: 6 months paid care experience in the UK; willingness to learn complex care skills.
- Other info: Flexible shift patterns and a supportive team environment.
The predicted salary is between 14 - 15 £ per hour.
Location: Liverpool
Pay Rate: £14.56 - £15.12 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider. We are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position; you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Oldham and the surrounding areas. Speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively. We are committed to making lives better 24 hours a day, 7 days a week not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support; you'll work alongside employed Routes care workers only
Rewards:
- £14.56 - £15.12 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant in Knowsley employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Knowsley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life. Whether it's through your previous care experience or personal anecdotes, let your compassion shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Complex Care Assistant in Knowsley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing care shine through. We want to see why you’re excited about supporting clients with complex health needs and how you can make a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in complex care or similar roles. We love seeing how your background aligns with the specific needs of our clients, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Complex Care Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Routes Healthcare
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with terms like tracheostomy care and ventilation support. This will show that you’re serious about the role and understand the specific needs of clients.
✨Show Your Compassion
Routes Healthcare values compassion and reliability. Be prepared to share examples from your past experiences where you demonstrated these qualities. Think of situations where you went above and beyond for a client or handled a challenging situation with empathy.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the training opportunities available. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific scenarios related to complex care. Practice responses to questions about managing medication regimens or responding to changes in a client's condition. This will help you demonstrate your critical thinking and problem-solving skills.
