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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £15 per hour, enjoy flexible shifts, and access ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have UK driving licence, 6 months care experience, and a passion for helping others.
- Other info: Join a supportive team with career development and wellbeing resources.
Location: Darlington
Pay Rate: £15.00 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you will be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Darlington and the surrounding areas.
What Makes Complex Care Different:
Unlike standard homecare, you will be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
We are committed to making lives better 24 hours a day, 7 days a week.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
What We Offer
Career Development: Routes Academy programme with specialist complex care training
Support: Dedicated clinical on-call team available 24/7
Rewards: £15 per hour (includes holiday pay)
What You Need
Essential:
- The right to work in the UK without needing employer support
- A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Locations
Complex Care Assistant in Darlington, North East employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Darlington, North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life through your care work. This will highlight your commitment and compassion, which are key traits for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position!
We think you need these skills to ace Complex Care Assistant in Darlington, North East
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing care shine through. We want to see why you’re excited about supporting clients with complex needs and how you can make a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in complex care or similar roles. We love seeing how your background aligns with the specific skills we need, like tracheostomy care or managing medication regimens.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, so we can easily see how you fit into our team at Routes Healthcare.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Routes Healthcare
✨Know Your Stuff
Make sure you understand the specific needs of clients with complex health conditions. Brush up on topics like tracheostomy care and ventilation support, as these are crucial for the role. Being knowledgeable will show your commitment and readiness to provide the best care.
✨Show Your Compassion
During the interview, highlight your experience in providing personal care with dignity and respect. Share examples of how you've supported clients with physical disabilities or complex health needs. This will demonstrate your empathy and suitability for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the care packages and shift patterns. Inquire about the training opportunities available, especially regarding specialist skills. This shows you're genuinely interested in the role and eager to grow within the company.
✨Be Reliable and Professional
Arrive on time and dress appropriately for the interview. Reliability is key in this role, so make sure your punctuality reflects that. A professional attitude will leave a positive impression and align with the values of Routes Healthcare.