Complex Case Manager

Complex Case Manager

Full-Time 33000 - 37000 £ / year (est.) No working from home possible
Routes Healthcare

At a Glance

  • Tasks: Manage complex care packages and lead a supportive care team.
  • Company: Routes, a caring community dedicated to high-quality, person-centred care.
  • Benefits: Up to £35K salary, bonuses, 25 days holiday, and career development opportunities.
  • Other info: Join a fun, friendly team with excellent support and training resources.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience in managing complex care and strong organisational skills required.

The predicted salary is between 33000 - 37000 £ per year.

  • INTIND
  • Brighouse-Travel across Yorkshire Required
  • Up to 35K depending on experience plus bonus and on call payment
  • Full-Time, Permanent

We’re looking for a Case Manager keen to make a real difference for our clients and foster great morale within their care team.

You’ll be a role model to the people in your team, empowering them to be their very best.

We’d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care.

Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this.

A little about us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference.

And that’s not just for our clients but for our workers too.

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.

What does this mean?

  • Part of a team – nurses/everyone coming together/lean on each other.
  • Working closely with your Registered Service Manager and Nurse Case Manager(s)
  • Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few.
  • Our in-house recruitment team to make sure you have the staff you need for your care packages.

We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.

  • Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop
  • We recently rolled out Digital Care Plans, making our operations more efficient
  • Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

And of course, just a few extra little perks like...

  • Wellbeing and financial support with our Employee Assistance Program (EAP)
  • 25 days holiday, additional bank holiday leave plus an extra day of for your birthday
  • Saving for future-you with our Pension Scheme
  • A competitive salary plus an attractive bonus package based on service performance
  • A fun, friendly and supportive workplace (we have many great personalities!)
  • Buy and sell holiday scheme

So, what do you think? If you’re interested in joining Routes as a Case Manager in Brighouse, here’s what we’re looking for from you:

  • Someone passionate about putting people first
  • Organisational & time management skills
  • A good Understanding of CQC requirements
  • Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis
  • Experience of managing a team of healthcare workers
  • You will need to be a driver with access to your own car for work

Your core role will include

  • To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically
  • To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice
  • Upholding high standards in care and prioritising a person-centered approach
  • Prioritising individual wellbeing in our care practices
  • Being a responsive advocate for complaints and safeguarding, and encouraging improvement
  • Developing comprehensive care plans and risk assessments
  • Providing support for your care packages through observations and mentoring sessions, and regularly reviews

This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!

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Complex Case Manager employer: Routes Healthcare

At Routes Healthcare, we pride ourselves on being more than just a healthcare provider; we are a compassionate team dedicated to making a real difference in the lives of children with complex needs. As a Children's Nurse Case Manager, you will enjoy a supportive work culture that fosters professional growth through our Routes Academy, while also benefiting from a competitive salary and perks such as a buy and sell holiday scheme. Join us in a role that offers autonomy, clinical leadership opportunities, and the chance to work collaboratively across the North East, ensuring that every child receives the care they deserve.

Routes Healthcare

Contact Details:

Routes Healthcare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Complex Case Manager

Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Routes Healthcare for the Complex Case Manager role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace Complex Case Manager

Problem-Solving Skills
Communication Skills
Adaptability
Time Management
Attention to Detail
Flexibility
Compassion

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Routes Healthcare, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Routes Healthcare, and how you can make a difference!

How to prepare for a job interview at Routes Healthcare

Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Routes Healthcare.

Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Routes Healthcare appreciate.

Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Routes Healthcare supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.