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- Tasks: Support clients with complex care needs, ensuring their comfort and wellbeing.
- Company: Routes Healthcare is a leading care provider focused on personalised homecare services.
- Benefits: Earn £13.69-£15.63 per hour, enjoy flexible shifts, and access career development opportunities.
- Why this job: Join a passionate team making a real difference in people's lives with tailored care.
- Qualifications: Must have 6 months of paid care experience, a UK driver's license, and a caring attitude.
- Other info: This role is for female applicants only, in line with client care needs.
This role is for female applicants only, due to specific client care needs and to ensure the client's comfort, in line with the Equality Act 2010.
About the Role:
Our client in the Lowton area of Warrington (WA3) requires support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members. We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual’s hobbies, activities, and daily routines.
We offer a pay rate of £13.69 per hour (untrained) - £15.63 per hour (when trained) including holiday pay. The shift patterns are 7am - 7pm or waking nights 7pm- 7am - you must be available to work both days and nights.
About Us:
Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.
Requirements:
- At least 6 months of paid care experience in the UK
- The right to work in the UK without employer sponsorship
- A valid UK driver’s license and access to a car is essential
- A caring, positive attitude and patience
- Excellent communication skills
- Experience of spinal injuries, bowel management and tracheostomy care is preferred.
- Willing to work both days, waking nights and weekends
Benefits:
- Career development through our Routes Academy program to help you achieve your goals
- 24/7 support from a dedicated on-call team
- Wellbeing and mental health support
- Flexible shift patterns to help maintain a healthy work-life balance
- Staff referral scheme with generous incentives
- Routes care workers only—no agency staff on shift
- Flexible, casual contract, helping to maintain a good work/home life balance.
If you’re looking to work for a dynamic, forward-thinking healthcare provider that invests in your development, Routes Healthcare is waiting for your application.
Please click apply to continue.
Complex Care Assistant employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific care needs mentioned in the job description, such as spinal injuries and tracheostomy care. This knowledge will not only help you during the interview but also demonstrate your commitment to providing high-quality care.
✨Tip Number 2
Highlight your flexibility in working both day and night shifts. Since the role requires availability for various shift patterns, emphasising your willingness to adapt can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous care experience in detail, especially any roles that involved complex care. Be ready to share specific examples of how you've handled challenging situations or provided exceptional support to clients.
✨Tip Number 4
Research Routes Healthcare and their approach to care. Understanding their values and mission will allow you to align your answers during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care, especially any roles involving complex care, spinal injuries, or tracheostomy care. Use specific examples to demonstrate your skills and how they align with the requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the needs of clients with long-term health conditions. Mention why you want to work with Routes Healthcare specifically and how you can contribute to their mission.
Highlight Your Availability: Clearly state your availability for both day and night shifts in your application. This shows your flexibility and willingness to meet the demands of the role, which is crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the care sector.
How to prepare for a job interview at Routes Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your dedication to providing high-quality care, especially in complex situations.
✨Highlight Relevant Experience
Discuss your previous care experience, particularly any work involving spinal injuries, bowel management, or tracheostomy care. Be specific about your roles and responsibilities, as this will demonstrate your capability to handle the demands of the position.
✨Demonstrate Communication Skills
Effective communication is crucial in care roles. Prepare to discuss how you have successfully communicated with clients and their families in the past. Consider examples where you had to explain complex information clearly or resolve misunderstandings.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think through potential scenarios related to complex care and prepare your responses to show your critical thinking and compassion.
