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- Tasks: Provide compassionate care to clients in their homes and support their daily routines.
- Company: Routes Healthcare, a leading care provider focused on individual healthcare needs.
- Benefits: Career development, flexible shifts, well-being support, and generous referral incentives.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: 6 months of paid care experience and a valid UK driver’s license.
- Other info: Dynamic role with various shift patterns available throughout the week.
Packages available across Greater Manchester Rochdale/Bury/Oldham/Manchester/Stockport/Tameside/Whitefield/Prestwich/Audenshaw/Openshaw and many more Pay Rate: £13.69-£15.13 per hour (including holiday pay) About Us Routes Healthcare is a leading complex care provider
- we are a care company, not an agency.
We\’re real people who put individual healthcare needs first.
We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role This is a complex care position
- you\’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You\’ll Be Doing: Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs.
Managing complex medication regimens and clinical observations Providing personal care with dignity and respect for clients with physical disabilities Supporting clients with PEG feeding and nutritional management Monitoring and responding to changes in client condition Working closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client\’s own home Working solo or as part of a 2-person team on double-up care packages.
Following detailed care plans created by our clinical team Maintaining accurate care records and clinical documentation Communicating effectively with clients, families, and the wider care team We provide complex care across Greater Manchester and the surrounding areas
- speak to our recruitment team to discuss packages available.
What Makes Complex Care Different: Unlike standard homecare, you\’ll be working with clients who have significant clinical needs requiring enhanced skills and training.
This includes supporting people with: Long-term ventilation and tracheostomy care Neurological conditions requiring specialist positioning and care Life-limiting conditions requiring palliative and end-of-life care Complex physical disabilities requiring moving and handling expertise All focused on supporting each individual\’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week
- not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours Complex care packages typically include: Consistent shift patterns with the same client(s) Range of shifts available Monday to Sunday (weekend availability required) Day shifts or night shifts available Shifts typically 8-12 hours depending on package Shifts allocated based on business needs and your availability Once committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer Career Development: Routes Academy programme with specialist complex care training Clinical skills training including tracheostomy, ventilation, PEG feeding Ongoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7 Regular clinical supervision and competency assessments Wellbeing and mental health support We don\’t use agency staff
- you\’ll work alongside employed Routes care workers only Rewards: £13.69-£15.13 per hour (includes holiday pay) Staff referral scheme with generous incentives (up to £250 per referral) Enhanced rates for specialist skills and night shifts What You Need Essential: The right to work in the UK without needing employer support A full valid UK driving licence At least 6 months paid care experience in the UK, ideally with complex care experience Reliable ,compassionate and committed to delivering excellent clinical care Willingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills NVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience) Ready to Make a Difference?
If you\’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we\’d love to hear from you.
Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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Complex Care Assistant employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant. Highlight your caring attitude and any relevant experiences that showcase your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you’re applying to be a care worker, so a friendly appearance goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team at Routes Healthcare.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for care shine through! Share specific experiences that highlight your dedication to helping others, as we love to see genuine enthusiasm for the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this position. Highlight your relevant experience, especially any work with complex care or paediatric settings, so we can see how you fit into our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Complex Care Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Routes Healthcare
✨Know Your Care Basics
Make sure you brush up on your knowledge of complex care needs and the specific requirements for the role. Familiarise yourself with common conditions and how to support clients effectively, as this will show your commitment and understanding during the interview.
✨Showcase Your Experience
Be ready to discuss your previous care experience in detail. Highlight any relevant situations where you demonstrated patience, empathy, and problem-solving skills. Use specific examples to illustrate how you've made a difference in someone's life.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and the specific client you'll be working with. This not only shows your interest but also helps you determine if the role is the right fit for you.
✨Demonstrate Your Caring Attitude
During the interview, let your passion for care shine through. Share stories that reflect your caring nature and positive attitude. Remember, Routes Healthcare values individuals who genuinely want to make a difference in their clients' lives.
