Complex Care Assistant

Complex Care Assistant

Gateshead Full-Time No home office possible
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At a Glance

  • Tasks: Provide compassionate care to clients with complex needs in their homes.
  • Company: Routes Healthcare, a leading care provider focused on individual healthcare needs.
  • Benefits: Career development, flexible shifts, wellbeing support, and generous referral incentives.
  • Why this job: Make a real difference in people's lives while growing your career in healthcare.
  • Qualifications: 6 months of paid care experience and a valid UK driver’s license.
  • Other info: Dynamic environment with 24/7 support and no agency staff.

Overview

Female Care Assistant – Complex Care

This role is for female applicants only, due to specific client care needs and to ensure the client\’s comfort, in line with the Equality Act 2010.

About Us

Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients\’ homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Requirements

  • At least 6 months of paid care experience in the UK
  • The right to work in the UK without employer sponsorship
  • A valid UK driver’s license and access to a car for work
  • A caring, positive attitude and patience
  • Experience with brain injury would be beneficial although not essential

If you\\\’re looking to work for a dynamic, forward-thinking healthcare provider that invests in your development, Routes Healthcare is waiting for your application.

Benefits

  • Career development through our Routes Academy program to help you achieve your goals
  • 24/7 support from a dedicated on-call team
  • Wellbeing and mental health support
  • Flexible shift patterns to help maintain a healthy work-life balance
  • Staff referral scheme with generous incentives
  • Routes care workers only—no agency staff on shift

About the Role

24h shift or 12h shift both days and nights. We have a client in Rowlands Gill who needs support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members.

We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual’s hobbies, activities, and daily routines.

Care is always needed, so a range of shifts will be available from Monday to Sunday. Please speak with our recruitment team to learn about our shift patterns. We offer a pay rate of £14.08 per hour, depending on the level of care and location; this rate includes holiday pay.

Please click apply to continue

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Complex Care Assistant employer: Routes Healthcare

Routes Healthcare is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where care workers are valued and empowered. With flexible shift patterns, comprehensive career development through the Routes Academy, and a dedicated on-call support team, employees can thrive both personally and professionally while making a meaningful impact in the lives of clients in Rowlands Gill. Join us to be part of a compassionate team that truly cares for its members and the communities we serve.
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Contact Detail:

Routes Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues who might know about openings at Routes Healthcare. Personal connections can often lead to opportunities that aren’t advertised.

✨Tip Number 2

Prepare for the interview by researching Routes Healthcare and understanding their values. We want to see your passion for care, so think about how your experience aligns with our mission to enhance lives.

✨Tip Number 3

Practice common interview questions related to complex care. We recommend role-playing with a friend to build confidence and refine your answers, especially around scenarios you might face in the role.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you on our radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.

We think you need these skills to ace Complex Care Assistant

Care Experience
Communication Skills
Patience
Caring Attitude
Flexibility
Teamwork
Time Management
Empathy
Problem-Solving Skills
Understanding of Long-Term Health Conditions
Knowledge of Brain Injury Care
Driving License
Access to a Car

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in care. We want to see how your background aligns with the specific needs of our clients, so don’t hold back on showcasing your skills!

Show Your Passion: Let your enthusiasm for care shine through! We’re looking for dedicated individuals who genuinely care about making a difference in people’s lives. Share a personal story or motivation that drives you to work in this field.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!

How to prepare for a job interview at Routes Healthcare

✨Know Your Stuff

Before the interview, make sure you understand the role of a Complex Care Assistant. Familiarise yourself with the specific needs of clients, especially those with long-term health conditions or brain injuries. This will show that you're genuinely interested and prepared.

✨Showcase Your Experience

Highlight your previous care experience, especially if it’s in the UK. Be ready to discuss specific situations where you demonstrated patience, empathy, and problem-solving skills. Real-life examples can make a big impact!

✨Ask Thoughtful Questions

Prepare some questions about the company culture, training opportunities, and shift patterns. This not only shows your interest but also helps you determine if Routes Healthcare is the right fit for you.

✨Be Yourself

Let your caring and positive attitude shine through during the interview. Authenticity is key! Remember, they’re looking for someone who fits well with their team and shares their values in providing high-quality care.

Complex Care Assistant
Routes Healthcare
Location: Gateshead
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