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- Tasks: Support clients with complex care needs in their homes and communities.
- Company: Routes Healthcare is a leading care provider focused on individual healthcare needs.
- Benefits: Enjoy flexible shifts, career development, and 24/7 support for your wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Must have 6 months of paid care experience and a valid UK driver's license.
- Other info: Part-time role with a pay rate of £15.78 per hour, including holiday pay.
Female Complex Care Assistant Driver with Own Vehicle
Location: Billingham
Pay Rate: £15.78 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider – we are a care company, not an agency. We\’re real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position – you\’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You\’ll Be Doing:
Supporting clients with tracheostomy care, ventilation support, and respiratory needs
Managing complex medication regimens and clinical observations
Providing personal care with dignity and respect for clients with physical disabilities
Supporting clients with PEG feeding and nutritional management
Monitoring and responding to changes in client condition
Working closely with healthcare professionals and families
Your Role:
Providing 1-2-1 care in the client\’s own home
Working solo or as part of a 2-person team on double-up care packages
Following detailed care plans created by our clinical team
Maintaining accurate care records and clinical documentation
Communicating effectively with clients, families, and the wider care team
What Makes Complex Care Different:
Unlike standard homecare, you\’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
Long-term ventilation and tracheostomy care
Neurological conditions requiring specialist positioning and care
Life-limiting conditions requiring palliative and end-of-life care
Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual\’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week – not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
Consistent shift patterns with the same client(s)
Range of shifts available Monday to Sunday (weekend availability required)
Day shifts or night shifts available
Shifts typically 8-12 hours depending on package
Shifts allocated based on business needs and your availability
Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
Routes Academy programme with specialist complex care training
Clinical skills training including tracheostomy, ventilation, PEG feeding
Ongoing training and progression opportunities into senior complex care roles
Support:
Dedicated clinical on-call team available 24/7
Regular clinical supervision and competency assessments
Wellbeing and mental health support
We don\’t use agency staff – you\’ll work alongside employed Routes care workers only
Rewards:
£15.78 per hour (includes holiday pay)
Staff referral scheme with generous incentives (up to £250 per referral)
Enhanced rates for specialist skills and night shifts
What You Need
Essential:
The right to work in the UK without needing employer support
A full valid UK driving licence and access to a car for work
At least 6 months paid care experience in the UK, ideally with complex care experience
Reliable, compassionate, and committed to delivering excellent clinical care
Willingness to complete specialist training in complex care skills
Desirable:
Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
NVQ Level 2 or 3 in Health and Social Care
We provide comprehensive training in complex care skills for candidates with the right attitude and care experience.
Ready to Make a Difference?
If you\’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we\’d love to hear from you.
Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
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Complex Care Assistant employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of complex care clients, especially those with long-term health conditions. Understanding these requirements will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Highlight your experience with epilepsy or similar conditions in conversations with recruiters. This can set you apart from other candidates and show that you are prepared to handle the unique challenges of the role.
✨Tip Number 3
Make sure to emphasise your flexibility regarding shift patterns. Being open to various shifts can make you a more attractive candidate, as it shows your willingness to meet the needs of the clients.
✨Tip Number 4
Engage with current employees or join relevant online forums to gain insights about Routes Healthcare's culture and values. This knowledge can help you tailor your approach and demonstrate your alignment with their mission during interviews.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in care, especially any roles that involved complex care or working with clients who have specific needs. Mention your 6 months of paid care experience in the UK clearly.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for care work and your understanding of the role. Emphasise your caring attitude, patience, and any experience you have with epilepsy, as this is desirable for the position.
Highlight Your Qualifications: Clearly state your qualifications, including your valid UK driver’s licence and access to a car. This is crucial for the role, so make it prominent in your application.
Showcase Your Commitment: Express your commitment to providing high standards of care and your willingness to work flexible shifts. Mention how you align with Routes Healthcare's values of prioritising individual healthcare needs.
How to prepare for a job interview at Routes Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care. Routes Healthcare values dedicated and compassionate individuals, so share personal experiences that highlight your commitment to helping others.
✨Highlight Relevant Experience
Since the role requires at least 6 months of paid care experience, be prepared to discuss your previous roles in detail. Focus on specific situations where you demonstrated patience and a caring attitude, especially if you have experience with complex care needs.
✨Demonstrate Flexibility
Routes Healthcare offers various shift patterns, so it's important to show your willingness to adapt. Discuss your availability and any previous experience working flexible hours, as this will demonstrate your commitment to meeting client needs.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the position and the company. This shows your interest and helps you understand how you can contribute to the team. Ask about the training provided or how they support staff wellbeing, which is a key aspect of their culture.
