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- Tasks: Support clients with complex care needs in their homes and communities.
- Company: Routes Healthcare is a leading care provider focused on individual healthcare needs.
- Benefits: Enjoy flexible shifts, career development, and 24/7 support for your well-being.
- Why this job: Join a dynamic team that values your growth and makes a real difference in lives.
- Qualifications: Must have 6 months of paid care experience and a valid UK driver's license.
- Other info: This role is for female applicants only to ensure client comfort.
Female Complex Care Assistant Driver
Make your application after reading the following skill and qualification requirements for this position.
Location: Scotby
Pay Rate: £15.00 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider – we are a care company, not an agency. We\’re real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position – you\’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You\’ll Be Doing:
Specialist Complex Care:
Supporting clients with tracheostomy care, ventilation support, and respiratory needs
Managing complex medication regimens and clinical observations
Providing personal care with dignity and respect for clients with physical disabilities
Supporting clients with PEG feeding and nutritional management
Monitoring and responding to changes in client condition
Working closely with healthcare professionals and families
Your Role:
Providing 1-2-1 care in the client\’s own home
Working solo or as part of a 2-person team on double-up care packages
Following detailed care plans created by our clinical team
Maintaining accurate care records and clinical documentation
Communicating effectively with clients, families, and the wider care team
We provide complex care across Scotby and the surrounding areas – speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you\’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
Long-term ventilation and tracheostomy care
Neurological conditions requiring specialist positioning and care
Life-limiting conditions requiring palliative and end-of-life care
Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual\’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week – not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
Consistent shift patterns with the same client(s)
Range of shifts available Monday to Sunday (weekend availability required)
Day shifts or night shifts available
Shifts typically 8-12 hours depending on package
Shifts allocated based on business needs and your availability
Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
Routes Academy programme with specialist complex care training
Clinical skills training including tracheostomy, ventilation, PEG feeding
Ongoing training and progression opportunities into senior complex care roles
Support:
Dedicated clinical on-call team available 24/7
Regular clinical supervision and competency assessments
Wellbeing and mental health support
We don\’t use agency staff – you\’ll work alongside employed Routes care workers only
Rewards:
£15 per hour (includes holiday pay)
Staff referral scheme with generous incentives (up to £250 per referral)
Enhanced rates for specialist skills and night shifts
What You Need
Essential:
The right to work in the UK without needing employer support
DRIVING REQUIREMENT: A full valid UK driving licence
At least 6 months paid care experience in the UK, ideally with complex care experience
Reliable, compassionate, and committed to delivering excellent clinical care
Willingness to complete specialist training in complex care skills
Desirable:
Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you\’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we\’d love to hear from you.
Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services
Complex Care Assistant employer: Routes Healthcare
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of complex care clients. Understanding the unique challenges they face will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with current or former care assistants to gain insights into their experiences at Routes Healthcare. This can provide you with valuable information to discuss in interviews and show your genuine interest in the company culture.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since care is needed around the clock, showcasing your availability can make you a more attractive candidate for the role.
✨Tip Number 4
Prepare to discuss your previous care experience in detail, focusing on specific situations where you demonstrated patience and a caring attitude. Real-life examples can significantly strengthen your case during interviews.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of a Complex Care Assistant. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your care experience, particularly focusing on any roles that involved complex care or working with individuals with long-term health conditions. Make sure to include your valid UK driver’s license and mention your access to a car.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the needs of clients. Mention your caring attitude, patience, and any relevant training or qualifications you possess.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Routes Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care during the interview. Share specific examples from your previous experience that highlight your dedication and how you’ve positively impacted clients' lives.
✨Demonstrate Relevant Experience
Since the role requires at least 6 months of paid care experience, be prepared to discuss your past roles in detail. Highlight any complex care situations you've handled and how you approached them with patience and empathy.
✨Understand the Company Values
Research Routes Healthcare and understand their commitment to individual healthcare needs. Be ready to discuss how your values align with theirs and how you can contribute to their mission of enhancing lives.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the support provided to care workers or the training opportunities available.