At a Glance
- Tasks: Lead and manage complex care packages while driving service delivery and resolving issues.
- Company: Routes Healthcare, a stable and CQC-rated provider focused on person-centred care.
- Benefits: Up to £60K salary, performance bonuses, 25 days holiday, and professional development opportunities.
- Other info: Join a supportive environment with excellent career growth and centralised support teams.
- Why this job: Make a real difference in the community while leading a dedicated team of healthcare professionals.
- Qualifications: Experience in managing complex care and teams, with knowledge of healthcare legislation.
The predicted salary is between 60000 - 60000 £ per year.
Service Manager – Complex Care
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Brighouse | Yorkshire region
Up to £60K Plus Bonus
The role
We're looking for an experienced manager who can lead from the front.
Following a structured induction, you'll take ownership of a portfolio of complex care packages — managing clinical teams, driving service delivery, and resolving problems as they arise.
You'll oversee a range of clinical and complex care needs, leading nurses and case managers, managing training needs, keeping standards high, and working closely with integrated care boards, commissioners, and multi-disciplinary teams.
Clients are based in the community across the region, so regular travel to visit clients and teams is expected.
What we're looking for
Hands-on experience managing complex care packages with clinical interventions
Track record managing teams of healthcare professionals (nurses, case managers)
Solid understanding of CQC compliance and Health and Social Care legislation
Practical commercial awareness — you understand the healthcare market and can manage budgets
Organised, self-motivated, and unafraid to roll up your sleeves
Full driving licence and access to your own car for work
What we offer
Salary up to £60,000 plus service performance-related bonus
Full-time, permanent role based in Brighouse
Centralised support teams (HR, Payroll, Quality, IT) — so you can focus on managing care
Routes Academy for your own development and that of your team
In-house recruitment team — we fill vacancies ourselves, no agency reliance
Digital Care Plans making operations more efficient
25 days' holiday, additional bank holiday leave, plus a day off for your birthday
Pension scheme and Employee Assistance Programme
CQC-rated 'good' — you'll be joining a stable, regulated provider
About Routes Healthcare
We're a CQC-registered domiciliary and complex care provider across Northern England.
For 15 years we've focused on delivering person-centred care and supporting both clients and care workers.
We recruit our own workforce, invest in training and development through Routes Academy, and keep our operations lean and focused. xohmjla We're rated 'good' by CQC and we back our teams with proper centralised support.
Service Manager in Lindley employer: Routes Healthcare (North)
As a Temporary Care Coordinator at our Fazakerley location, you will be part of a compassionate team dedicated to making a meaningful impact in the community. We offer a supportive work culture that values your contributions and provides opportunities for professional growth, ensuring you feel valued and empowered in your role. With competitive pay and a focus on employee well-being, this position is perfect for those looking to make a difference while advancing their career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Lindley
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Routes Healthcare (North).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Routes Healthcare (North).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Routes Healthcare (North), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Manager in Lindley
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Routes Healthcare (North).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Routes Healthcare (North).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Routes Healthcare (North). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Routes Healthcare (North). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Routes Healthcare (North)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Routes Healthcare (North)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
