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- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.24 per hour, enjoy career development and ongoing training opportunities.
- Other info: Join a supportive team with dedicated clinical supervision and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have UK right to work, driving licence, and at least 6 months care experience.
The predicted salary is between 29000 - 30000 £ per year.
Location: Saltburn By the Sea
Pay Rate: £14.24 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We’re real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing:
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Brotton and the surrounding areas - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
We don’t use agency staff - you’ll work alongside employed Routes care workers only.
Rewards:
- £14.24 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- Valid driving licence to drive clients car
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant in Humber employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Humber
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life through your care work. This will highlight your commitment and compassion, which are key traits for this role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and serious about the position. Plus, it helps you figure out if this is the right fit for you!
We think you need these skills to ace Complex Care Assistant in Humber
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the complex care role, so don’t hold back on showcasing your expertise!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for providing care shines through in every sentence.
Showcase Your Compassion: This role is all about providing dedicated care, so let us know why you’re passionate about helping others. Share any personal experiences or motivations that drive you to work in complex care – we love hearing your story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with terms like tracheostomy care and ventilation support. This will show that you’re serious about the role and understand the specific needs of clients.
✨Show Your Compassion
Routes Healthcare values compassion and reliability. Be ready to share examples from your past experiences where you’ve demonstrated these qualities. Think about times when you went above and beyond for a client or handled a challenging situation with empathy.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the training opportunities available or how the team supports each other in providing care. This shows your interest in the role and your commitment to professional development.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in complex care situations. Practice responding to hypothetical scenarios, focusing on how you would ensure client safety and comfort while managing their clinical needs.