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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £16.91 to £18.60 per hour, plus training and career development opportunities.
- Other info: Join a supportive team with ongoing training and a commitment to wellbeing.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have a valid UK driving licence and at least 6 months paid care experience.
The predicted salary is between 16.91 - 18.6 £ per hour.
Location: Scotby
Pay Rate: £16.91 to £18.60 per hour (including holiday pay)
- Week day - £16.91 per hour inc holiday pay
- Week day night - £18.03 per hour inc holiday pay
- Weekend day - £18.03 per hour inc holiday pay
- Weekend night - £18.60 per hour inc holiday pay
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us: Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role: This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care in Scotby - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different: Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours: Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer:
- Career Development: Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
- Support: Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don't use agency staff - you'll work alongside employed Routes care workers only
Rewards:
- £16.91 to £18.60 per hour (including holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need:
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference? If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Complex Care Assistant in Hayton employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Hayton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the specific care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant, especially your skills in providing personal care and managing complex health needs.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for providing care shine through. Share personal stories or experiences that highlight your commitment to making a difference in clients' lives. This can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruitment team can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Complex Care Assistant in Hayton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of a Complex Care Assistant, so don’t hold back on showcasing your care experience!
Show Your Passion: Let us know why you’re passionate about providing complex care. A personal touch can really make your application stand out. Share any experiences that have shaped your desire to support individuals with complex health needs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Before the interview, make sure you understand the specific needs of complex care. Brush up on topics like tracheostomy care and ventilation support. This will show that you're not just interested in the role but also prepared to handle the responsibilities.
✨Show Your Compassion
In a role like this, empathy is key. Be ready to share examples from your past experiences where you've demonstrated compassion and understanding towards clients with complex health needs. This will help the interviewers see that you have the right attitude for the job.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company. Inquire about the training opportunities available or how they support their staff. This shows that you're genuinely interested in the position and want to be part of their team.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Routes Healthcare values real people who connect with clients. Being authentic can help you stand out and make a lasting impression.