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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.65-£17.02 per hour, enjoy career development and ongoing training.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have UK right to work, driving licence, and at least 6 months care experience.
- Other info: Join a supportive team with 24/7 clinical support and excellent career progression opportunities.
The predicted salary is between 14 - 17 £ per hour.
Location: Lowton
Pay Rate: £14.65-£17.02 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Lowton and the surrounding areas.
What Makes Complex Care Different:
Unlike standard homecare, you’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
We are committed to making lives better 24 hours a day, 7 days a week.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
Once committed to a shift, we need you to complete the full shift reliably.
What We Offer
- Career Development: Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
We don’t use agency staff - you’ll work alongside employed Routes care workers only.
Rewards:
- £14.65-£17.02 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant in Crawley employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the specific care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant, especially your skills in providing personal care and managing complex health needs.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for providing care shine through. Share personal stories or experiences that highlight your commitment to making a difference in clients' lives. This can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruitment team can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Complex Care Assistant in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in complex care. We want to see how your skills match the specific needs of our clients, so don’t hold back on showcasing your expertise!
Show Your Passion: Let us know why you’re passionate about providing care! A personal touch can really make your application stand out. Share any experiences that have shaped your commitment to supporting individuals with complex health needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with tracheostomy care, ventilation support, and medication management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Compassion
This role is all about providing dedicated care. Be prepared to share examples from your past experiences where you demonstrated compassion and commitment to clients. Highlighting your ability to connect with people will resonate well with the interviewers.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the training opportunities available or how the team supports each other in challenging situations. This shows your genuine interest in the role and the company culture.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. Routes Healthcare values real people who put individual healthcare needs first, so being authentic can help you stand out as a candidate who fits their ethos.