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- Tasks: Support clients in their homes and communities with personalised care.
- Company: Routes Healthcare is a dedicated care provider focused on individual healthcare needs.
- Benefits: Enjoy flexible working hours and the chance to make a real difference.
- Why this job: Join a passionate team that values compassion and community impact.
- Qualifications: No prior experience needed; just a caring attitude and willingness to learn.
- Other info: This role offers a unique opportunity to build meaningful relationships with clients.
The predicted salary is between 24000 - 33600 £ per year.
Complex Care Assistant
Location: Accrington
Take the next step in your career now, scroll down to read the full role description and make your application.
Pay Rate: £14.44 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider – we are a care company, not an agency. We\’re real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position – you\’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You\’ll Be Doing:
Specialist Complex Care:
- Supporting client with life altering spinal cord injury
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Working as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Blackburn and the surrounding areas – speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you\’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Complex physical disabilities requiring moving and handling expertise
- Supporting individual to remain socially active
- To enable individuals to live a desirable lifestyle with support
- To assist individuals with complex clinical requirements achieve specific goals and outcomes
All focused on supporting each individual\’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week – not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don\’t use agency staff – you\’ll work alongside employed Routes care workers only
Rewards:
- £14.44 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you\’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we\’d love to hear from you.
Apply today and speak to our friendly recruitment team about the complex care packages and training available. xgikmsk
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Routes Healthcare. Understanding their commitment to individual healthcare needs will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any relevant experience in care or support roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated compassion and adaptability in challenging situations. This will showcase your suitability for the Complex Care Assistant role.
✨Tip Number 4
Stay updated on the latest trends and best practices in healthcare. Being knowledgeable about current issues in the sector can set you apart during conversations with hiring managers.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Complex Care Assistant. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personal Statement: Write a personal statement that reflects your passion for care work. Share specific examples of how you've supported individuals in the past, demonstrating your commitment to meeting their healthcare needs.
Highlight Relevant Experience: Make sure to detail any previous experience in care or related fields. Use bullet points to clearly outline your duties and achievements, focusing on how they relate to the role at Routes Healthcare.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that your tone is professional yet approachable, reflecting the values of Routes Healthcare.
How to prepare for a job interview at Routes Healthcare (North)
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to providing high-quality care, as this aligns with the values of Routes Healthcare.
✨Understand Their Approach
Familiarise yourself with Routes Healthcare's philosophy and approach to care. Be prepared to discuss how you can contribute to their mission of prioritising individual healthcare needs and ensuring clients feel valued and listened to.
✨Demonstrate Empathy and Communication Skills
As a Complex Care Assistant, strong communication and empathy are crucial. Prepare examples of how you've effectively communicated with clients or handled challenging situations in the past, showcasing your ability to connect with individuals on a personal level.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations. Consider asking about training opportunities or how they support their staff in delivering care.