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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.65-£17.02 per hour, enjoy career development and ongoing training.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have the right to work in the UK and at least 6 months of care experience.
- Other info: Flexible shift patterns available, with support from a dedicated clinical team.
The predicted salary is between 11 - 14 £ per hour.
Location: Lowton
Pay Rate: £14.65-£17.02 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you will be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Lowton and the surrounding areas.
What Makes Complex Care Different:
Unlike standard homecare, you will be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
We are committed to making lives better 24 hours a day, 7 days a week.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
What We Offer
- Career Development: Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don’t use agency staff - you’ll work alongside employed Routes care workers only
Rewards:
- £14.65-£17.02 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Locations
Complex Care Assistant employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Get to know the company! Research Routes Healthcare and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local care events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to complex care. Think about your past experiences and how they relate to the specific needs of clients at Routes. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Routes family.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the specific needs of our clients, especially in complex care.
Show Your Passion: Let us know why you’re passionate about providing care! Share any personal experiences or motivations that drive you to support individuals with complex health needs. It really helps us get to know you better.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with tracheostomy care, ventilation support, and other specific needs mentioned in the job description. This will show that you’re serious about the role and understand what it entails.
✨Show Your Compassion
During the interview, be ready to share examples of how you've provided compassionate care in the past. Routes Healthcare values empathy and dedication, so highlight any experiences where you made a difference in someone's life.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the role and the company. Inquire about the training opportunities available or how they support their staff. This demonstrates your interest and commitment to growing within the company.
✨Be Yourself
Authenticity goes a long way! Be genuine in your responses and let your personality shine through. Routes Healthcare is looking for real people who can connect with clients, so don’t be afraid to show who you are.
