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- Tasks: Support clients with complex care needs, ensuring their comfort and well-being.
- Company: Routes Healthcare is dedicated to enhancing lives with compassionate care around the clock.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Join a supportive team where your work has a meaningful impact on clients' lives.
- Qualifications: Female applicants only; no specific qualifications required, just a caring attitude.
- Other info: This role is specifically for female candidates to meet client care needs.
The predicted salary is between 24000 - 36000 £ per year.
Female Complex Care Assistant
Location: Blackburn
Pay Rate: £13.69 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider – we are a care company, not an agency. We\’re real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position – you\’ll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You\’ll Be Doing:
Specialist Complex Care:
- Supporting client with life altering spinal cord injury
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Working as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Blackburn and the surrounding areas – speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you\’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Complex physical disabilities requiring moving and handling expertise
- Supporting individual to remain socially active
- To enable individuals to live a desirable lifestyle with support
- To assist individuals with complex clinical requirements achieve specific goals and outcomes
All focused on supporting each individual\’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week – not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don\’t use agency staff – you\’ll work alongside employed Routes care workers only
Rewards:
- £13.69 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you\’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we\’d love to hear from you.
Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of complex care clients. Understanding the nuances of their requirements will help you demonstrate your suitability for the role during any interviews or discussions.
✨Tip Number 2
Network with professionals in the care sector. Engaging with others who work in complex care can provide insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your previous experience in care roles. Be ready to share specific examples that highlight your skills and how they relate to the responsibilities of a Complex Care Assistant.
✨Tip Number 4
Show your passion for helping others. During any interactions, convey your genuine interest in making a difference in clients' lives, as this is a key quality that employers look for in care assistants.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of a Complex Care Assistant. This will help you tailor your application to highlight relevant skills and experiences.
Tailor Your CV: Make sure your CV reflects your experience in care roles, particularly any complex care experience. Highlight any relevant qualifications or training that align with the needs of the client.
Write a Compelling Cover Letter: Craft a cover letter that explains why you are a suitable candidate for this role. Mention your passion for providing care, your understanding of the client's needs, and how your background makes you a great fit.
Check Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. Ensure all required information is included and that your documents are formatted correctly.
How to prepare for a job interview at Routes Healthcare (North)
✨Understand the Role
Make sure you thoroughly read the job description and understand the specific needs of the client. Being able to articulate how your skills and experiences align with the role will show that you're genuinely interested and prepared.
✨Show Empathy and Compassion
As a Complex Care Assistant, empathy is key. Be ready to share examples from your past experiences where you've demonstrated compassion and understanding in challenging situations. This will help convey your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific care situations. Practising these types of questions can help you respond confidently during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also helps you determine if the position is the right fit for you. Consider asking about team dynamics or training opportunities.
