Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Competitive pay, career development, and ongoing training in specialist skills.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have UK work rights, driving licence, and at least 6 months care experience.
- Other info: Join a supportive team with 24/7 clinical support and excellent career progression opportunities.
The predicted salary is between 13 - 15 £ per hour.
Location: Crewe
Pay Rate: £13.69-£15.30 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We support people in their own homes, providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you will be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Crewe and the surrounding areas.
What Makes Complex Care Different:
Unlike standard homecare, you will be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
We are committed to making lives better 24 hours a day, 7 days a week.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
What We Offer
- Career Development: Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
- Support: Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don’t use agency staff - you’ll work alongside employed Routes care workers only
Rewards:
- £13.69-£15.30 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Locations
Complex Care Assistant in Cheshire, Crewe employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Cheshire, Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant, especially your skills in tracheostomy care and managing complex medication regimens.
✨Tip Number 3
Show your passion for care! During the interview, share personal stories or experiences that highlight your commitment to providing compassionate care. This will help you stand out as someone who truly cares about making a difference in clients' lives.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re professional and keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Complex Care Assistant in Cheshire, Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the complex care role, so don’t hold back on showcasing your expertise!
Show Your Passion: Let us know why you’re passionate about providing care to those with complex needs. A personal touch can really make your application stand out, so share your motivation and commitment to making a difference.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and helps us get to know you better!
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Make sure you brush up on the specific skills mentioned in the job description, like tracheostomy care and ventilation support. Being able to discuss your experience with these complex care needs will show that you're serious about the role.
✨Show Your Compassion
Routes Healthcare values compassion and reliability. Be prepared to share examples of how you've provided excellent care in the past, especially in challenging situations. This will help demonstrate your commitment to delivering high-quality care.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the team you'll be working with. This shows your interest in the position and helps you understand how you can best contribute to the clients' wellbeing.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific scenarios related to complex care. Think through potential situations you might face and how you would respond, focusing on maintaining dignity and respect for clients.
