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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.24-£15.30 per hour, enjoy career development and ongoing training.
- Other info: Join a supportive team with dedicated clinical supervision and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have UK driving licence, 6 months care experience, and a passion for helping others.
The predicted salary is between 29500 - 31800 £ per year.
Location: Crewe
Pay Rate: £14.24-£15.30 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Crewe and the surrounding areas - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.
We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
We don't use agency staff - you'll work alongside employed Routes care workers only.
Rewards:
- £14.24-£15.30 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Complex Care Assistant in Basford employer: Routes Healthcare (North)
Contact Detail:
Routes Healthcare (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Basford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life through your care work. This will highlight your commitment and compassion, which are key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Complex Care Assistant in Basford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant experience.
Showcase Your Experience: When filling out your application, don’t hold back on sharing your care experience. Whether it’s complex care or general support, let us know how your background makes you a great fit for this role.
Be Authentic: We want to get to know the real you! Use your own voice in your application and share why you’re passionate about providing care. Authenticity goes a long way in helping us understand your motivations.
Apply Through Our Website: Once you’re ready, hit that apply button on our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Routes Healthcare (North)
✨Know Your Stuff
Make sure you understand the specific needs of complex care. Brush up on topics like tracheostomy care, ventilation support, and medication management. Being knowledgeable will show that you're serious about the role and ready to provide the best care.
✨Show Your Compassion
During the interview, highlight your experience in providing personal care with dignity and respect. Share examples of how you've supported clients with complex health conditions, as this will demonstrate your commitment to their wellbeing.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the training opportunities available or how the team collaborates to support clients. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Ready to Discuss Scenarios
Expect scenario-based questions where you'll need to explain how you'd handle specific situations, like monitoring a client's condition or managing a complex care plan. Practising these scenarios beforehand can help you articulate your thought process clearly.