At a Glance
- Tasks: Lead operations and drive continuous improvement across multiple contracts.
- Company: Fast-growing AI-powered logistics platform transforming delivery management.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Other info: Work with top clients like Amazon and enjoy excellent career growth.
- Why this job: Join a pivotal moment in a tech-driven company and make a real impact.
- Qualifications: Proven operational leadership experience and strong client relationship skills.
The predicted salary is between 63000 - 77000 £ per year.
Routd is an AI-powered vending and logistics platform on a mission to transform how businesses manage delivery, fleet, and last-mile operations. We combine cutting-edge technology with hands-on operational expertise, working across sectors including catering, FMCG, healthcare, and retail - with clients including Amazon, Compass Group, Chartwells and the Metropolitan Police. We're a fast-growing company at the intersection of logistics and technology, and this is a pivotal moment for the business - we're looking for an exceptional operational leader to help us scale.
This is a senior leadership role overseeing performance, governance, and continuous improvement across our core UK contracts and technology platform. You'll manage 3 direct reports and act as the critical bridge between executive leadership and operational delivery - ensuring we scale effectively while maintaining exceptional standards of service, compliance, and customer satisfaction.
What you'll be doing:
- Providing strategic oversight across multiple operational contracts, monitoring KPIs, fleet performance, and driving continuous improvement
- Owning senior client relationships, leading contract retention/growth, and supporting tender submissions and commercial negotiations
- Holding budget responsibility across contracts, working closely with our CFO
Director of Operations employer: ROUTD
Routd is an exceptional employer that thrives on innovation and collaboration, offering a dynamic work culture where technology meets operational excellence. With a focus on employee growth, we provide ample opportunities for professional development and leadership training, ensuring our team members are equipped to excel in their roles. Located at the heart of the UK's logistics sector, we offer a unique chance to be part of a fast-growing company that is reshaping the future of delivery and fleet management, all while working with prestigious clients like Amazon and the Metropolitan Police.
