At a Glance
- Tasks: Support and improve digital platforms, conduct user testing, and deliver staff training.
- Company: Join the vibrant team at Roundhouse, a leading venue in the arts.
- Benefits: Enjoy 25 days' holiday, pension scheme, and health cash plan.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Make a real impact on digital platforms while developing your skills.
- Qualifications: Strong ticketing CRM experience and digital product management skills required.
The predicted salary is between 28350 - 34650 £ per year.
This two-year fixed-term Product Manager post sits in the Systems & Technology team at Roundhouse, advertised by Webrecruit.
The role supports digital platforms across the venue, working with the Senior Product Manager on Tessitura, Yes Plan, Word Press, True Tickets and the website.
Duties include platform rollouts, user testing, staff training, data analysis and GDPR advice, with some evening and weekend work expected.
Strong ticketing CRM experience is essential, and a DBS check or willingness to take one is required.
- What the job involves
- Support the development and improvement of digital platforms across the organisation
- Co-ordinate platform rollouts
- Conduct user testing
- Deliver staff training to improve digital literacy
- Analyse data across multiple systems and support customer segmentation
- Advise colleagues on GDPR best practice
- Liaise with internal stakeholders and external suppliers to deliver platform improvements
- Manage qualitative surveys and support marketing analysis
- Provide first-line troubleshooting for digital systems
- Maintain system continuity documentation
- Process supplier invoices and credit card reconciliations
- Support Systems & Technology colleagues as required
Experience
- Strong experience with Tessitura or at least two other ticketing CRM applications
- Digital product management experience, including user testing and working with technical teams on ongoing improvements
- Experience liaising with third-party agencies
Skills & knowledge
- Knowledge of GDPR and national data protection laws
- Knowledge of Agile methodologies
- Confidence transforming, combining and analysing multiple datasets
- Excellent communication and training skills, including explaining technical concepts to non-technical people
- Checks & eligibility
- Current and acceptable DBS check, or willingness to undertake one
- Other
- Flexibility to adapt to changing priorities and deadlines
- What’s offered
- 25 days' holiday pro rata plus bank holidays
- Option to buy up to three days' extra annual leave
- Pension scheme
- Enhanced maternity, paternity and adoption leave
- Cycle to Work, Tech and Home Scheme
- Health cash plan and Employee Assistance Programme
- Group life assurance
- Staff discount at bar and café, and complimentary staff tickets
- #J-18808-Ljbffr
Product Manager (FTC) in London employer: Roundhouse
City Pub Group's The Roundhouse Pub in Wandsworth is an excellent employer, offering a vibrant work culture where team members are valued and supported. With career pathways and training opportunities, employees can grow within the company while enjoying generous benefits such as a 50% discount on food and drink, free meals, and a comprehensive employee assistance programme. Join us for a rewarding experience in a lively atmosphere that prioritises both hospitality and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (FTC) in London
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Product Manager (FTC) at Roundhouse, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Product Manager (FTC) in London
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Roundhouse!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Roundhouse
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
