Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our surgery, supporting patients in-person and via phone/email.
- Company: Local healthcare provider in Leeds with a caring environment.
- Benefits: Gain valuable experience while earning a Level 2 qualification in Customer Service.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Friendly, organised, and ready to learn in a fast-paced environment.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 800 - 1120 £ per month.
A local healthcare provider in Leeds is seeking a Level 2 Customer Service apprentice to be the face of the surgery, supporting patients both in-person and through email and telephone. This role is ideal for a friendly and organized individual. The apprenticeship will last approximately 1 year and 3 months, requiring flexibility in working hours, often full-time around 37.5 hours a week, or part-time.
Duties include ensuring patients feel cared for during their visit.
Medical Receptionist Apprentice — Customer Service in Leeds employer: Roundhay Road Surgery
Contact Detail:
Roundhay Road Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist Apprentice — Customer Service in Leeds
✨Tip Number 1
Be yourself! When you get that interview, let your personality shine through. They want to see the friendly and organised individual you are, so don’t hold back on showing your enthusiasm for helping patients.
✨Tip Number 2
Research the healthcare provider before your interview. Knowing their values and services will help you connect better during the conversation. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and how you can ensure patients feel cared for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your eagerness for the role. And remember, apply through our website for the best chance at landing that apprenticeship!
We think you need these skills to ace Medical Receptionist Apprentice — Customer Service in Leeds
Some tips for your application 🫡
Show Your Friendly Side: In your application, let your personality shine through! We want to see how friendly and approachable you are, as this role is all about making patients feel welcome and cared for.
Highlight Your Organisational Skills: Make sure to mention any experience you have with organisation or multitasking. Being a Medical Receptionist means juggling various tasks, so we need to know you can handle it!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention why you’re excited about working in healthcare and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Roundhay Road Surgery
✨Know Your Stuff
Familiarise yourself with the healthcare provider's services and values. Being able to discuss how you can contribute to their mission will show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Medical Receptionist Apprentice, you'll be the first point of contact for patients. Prepare examples of how you've successfully handled customer service situations in the past, whether in a job or volunteer role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows respect for the role and the organisation, and it helps you feel more confident.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or how success is measured in the role. It demonstrates your enthusiasm and eagerness to learn.
