Roundel Manufacturing Limited is one of the premium suppliers to the UK’s house builders of bespoke kitchen, bedroom, bathroom and home study furniture. We are a family-owned business with more than 50 years’ experience of working in this sector, successfully supplying from our manufacturing base at Washington in the North East of England. Roundel engages in the design, manufacture, supply, and installation of affordable and luxury fitted furniture. The success of the company is based upon a policy to provide customers with a personal and professional service together with the flexibility to respond quickly to changes in market and customer trends. Graduate Software Developer We currently have a vacancy within our IT department for a Graduate Software Developer. The position is office-based so you must be able to travel to Washington, NE38 9BZ daily. IT is responsible for providing our staff with first-class support across our application landscape. The role is to ensure that our colleagues across the group receive prompt and professional service each time they deal with IT and that we work to not only quickly resolve issues but actively seek to prevent them from happening in the future by analysing and providing suitable fixes/programming changes to applications to improve performance and stability. As well as looking to optimise/streamline processes through controlled changes. Main Duties To provide support; answering and resolving support queries either onsite or via phone or email Reviewing current systems and suggesting improvements which could improve performance both system side as well as process side To proactively monitor systems for events/issues and escalate to the appropriate member of the team To maintain a high degree of customer service for all support queries and adhere to all service management principles (ITIL) To take ownership of user problems and be proactive when dealing with user issues To ensure that Continual Service Improvement is at the heart of what we do on a day-to-day basis. Challenging the way things are done to improve our service Develop user-friendly applications/solutions Skill and Experience Good working knowledge of SQL and C# Ability and appetite to learn new skills and technologies Analytical mind with problem-solving skills Excellent written and verbal communication skills Experience of developing for mobile IOS/Android Job Types Full-time, Permanent Benefits Additional leave On-site parking Schedule 8 hour shift Monday to Friday Experience Technical Support Occupations: 1 year (preferred) United Kingdom (required) Seniority Level Entry level Employment Type Full-time Job Function Engineering and Information Technology Industries: Furniture and Home Furnishings Manufacturing #J-18808-Ljbffr
Contact Details:
Roundel Manufacturing Limited Recruitment Team
