At a Glance
- Tasks: Manage and optimise digital advertising campaigns while building strong client relationships.
- Company: Join a dynamic and growing AdTech business with a collaborative culture.
- Benefits: Enjoy hybrid working, career progression, and exposure to digital media.
- Other info: Fast-paced role with excellent opportunities for personal and professional growth.
- Why this job: Be part of a high-growth environment and make a real impact on client success.
- Qualifications: Experience in customer success or account management with strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re partnering with a well-known independent AdTech business looking to hire an Account Manager to join their Customer Success team. This is a client-facing role focused on campaign delivery, performance management, and building strong relationships across agency and advertiser partners. You’ll play a key role in ensuring campaigns run smoothly from launch through to reporting and optimisation, while helping drive long-term client success.
The Role
- Own and manage campaigns throughout the full lifecycle, from setup through to delivery, optimisation and reporting.
- Act as the main point of contact for agency and client stakeholders during live campaigns.
- Build and maintain strong relationships across agency and media teams.
- Monitor campaign delivery and performance, proactively identifying issues and driving solutions.
- Work closely with Sales, Activation, Product and Operations teams to ensure campaigns achieve client objectives.
- Deliver campaign insights, reporting and post-campaign analysis to clients.
- Support process improvements and operational efficiency across campaign management workflows.
- Collaborate with internal teams to implement real-time performance optimisation.
What we're looking For
- Previous experience within customer success, account management, campaign management or digital advertising operations.
- Strong understanding of the digital advertising ecosystem and campaign delivery processes.
- Some hands-on experience with ad servers, tracking systems and campaign management platforms.
- Strong analytical skills with the ability to interpret performance data and provide actionable insights.
- Highly organised with strong attention to detail and the ability to manage multiple campaigns simultaneously.
- Excellent communication and stakeholder management skills.
- Comfortable operating in a fast-paced, collaborative environment.
- Strong Excel and presentation skills.
Why this Role
- Opportunity to join a growing AdTech business in a high-growth digital media environment.
- Broad exposure across digital campaign delivery, customer success and client strategy.
- Collaborative culture with strong cross-functional exposure.
- High level of ownership and autonomy within a supportive team.
- Excellent opportunity for progression within a scaling business.
- Hybrid working model based in London.
Unfortunately, due to high application volumes, we may not be able to respond to every application individually. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion.
Customer Success Manager - AdTech in Slough employer: round8 talent search
Join a dynamic and innovative AdTech company that prioritises employee growth and collaboration. With a strong focus on campaign success and client relationships, you'll thrive in a supportive environment that encourages autonomy and offers excellent progression opportunities. Located in London, enjoy a hybrid working model that promotes work-life balance while being part of a vibrant team dedicated to driving digital media excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager - AdTech in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the AdTech space on LinkedIn or at industry events. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the company and its campaigns, and be ready to discuss how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in a Customer Success Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Customer Success Manager - AdTech in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Success Manager in AdTech. Highlight your experience in campaign management and customer success, and don’t forget to sprinkle in some relevant keywords from the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about AdTech and how your skills can help drive client success. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Analytical Skills:Since this role involves interpreting performance data, make sure to include examples of how you've used analytics in past roles. We love seeing how you’ve turned data into actionable insights that led to successful campaigns!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at round8 talent search
✨Know Your Campaigns
Before the interview, brush up on your knowledge of campaign management and delivery processes. Be ready to discuss specific campaigns you've worked on, including challenges faced and how you overcame them. This shows your hands-on experience and understanding of the AdTech landscape.
✨Build Rapport with Interviewers
Since this role is all about relationship building, practice your communication skills. Engage with your interviewers by asking insightful questions about their current campaigns and challenges. This not only demonstrates your interest but also helps you connect on a personal level.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive campaign performance in the past. Bring examples of reports or insights you've generated and be ready to explain how they influenced decision-making. This will highlight your analytical prowess and ability to provide actionable insights.
✨Demonstrate Organisational Skills
In a fast-paced environment, being organised is key. Share examples of how you've managed multiple campaigns simultaneously, detailing your methods for prioritising tasks and ensuring nothing falls through the cracks. This will reassure them that you can handle the demands of the role.
