Senior Customer Success Manager / Senior Account

A Senior Customer Success Manager for a global marketing technology company combining AI, data, and omnichannel platforms to help brands grow smarter and connect with customers more effectively. This is a brilliant role for someone who’s worked closely with email service providers (ESPs) and customer data platforms (CDPs)—someone who knows how to turn customer data into meaningful marketing outcomes. 5+ years in a senior digital marketing or CRM position ~ A track record of managing large client accounts and growing revenue ~ A clear understanding of omnichannel marketing strategy ~ Collaborating with strategy, tech, and data leads Shaping marketing and CRM programmes across digital channels Based in London , with regular hybrid working at client and team offices If you\’re someone who knows the ins and outs of customer data, marketing platforms, and building high-trust client relationships—we’d love to connect. We are looking to fill this role asap.