At a Glance
- Tasks: Manage and optimise digital advertising campaigns while building strong client relationships.
- Company: Join a dynamic and growing independent AdTech business.
- Benefits: Enjoy hybrid working, career progression, and a collaborative culture.
- Other info: Great opportunity for growth in a supportive team.
- Why this job: Be part of a fast-paced environment and make a real impact in digital media.
- Qualifications: Experience in customer success or account management with strong analytical skills.
The predicted salary is between 35000 - 45000 € per year.
We’re partnering with a well-known independent AdTech business looking to hire an Account Manager to join their Customer Success team. This is a client-facing role focused on campaign delivery, performance management, and building strong relationships across agency and advertiser partners. You’ll play a key role in ensuring campaigns run smoothly from launch through to reporting and optimisation, while helping drive long-term client success.
The Role
- Own and manage campaigns throughout the full lifecycle, from setup through to delivery, optimisation and reporting.
- Act as the main point of contact for agency and client stakeholders during live campaigns.
- Build and maintain strong relationships across agency and media teams.
- Monitor campaign delivery and performance, proactively identifying issues and driving solutions.
- Work closely with Sales, Activation, Product and Operations teams to ensure campaigns achieve client objectives.
- Deliver campaign insights, reporting and post-campaign analysis to clients.
- Support process improvements and operational efficiency across campaign management workflows.
- Collaborate with internal teams to implement real-time performance optimisations.
What We’re Looking For
- Previous experience within customer success, account management, campaign management or digital advertising operations.
- Strong understanding of the digital advertising ecosystem and campaign delivery processes.
- Some hands-on experience with ad servers, tracking systems and campaign management platforms.
- Strong analytical skills with the ability to interpret performance data and provide actionable insights.
- Highly organised with strong attention to detail and the ability to manage multiple campaigns simultaneously.
- Excellent communication and stakeholder management skills.
- Comfortable operating in a fast-paced, collaborative environment.
- Strong Excel and presentation skills.
Why This Role
- Opportunity to join a growing AdTech business in a high-growth digital media environment.
- Broad exposure across digital campaign delivery, customer success and client strategy.
- Collaborative culture with strong cross-functional exposure.
- High level of ownership and autonomy within a supportive team.
- Excellent opportunity for progression within a scaling business.
Hybrid working model based in London. Unfortunately, due to high application volumes, we may not be able to respond to every application individually. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion.
Account Manager | Customer Success | AdTech in London employer: round8 talent search
Join a dynamic and innovative AdTech company that prioritises employee growth and collaboration. With a strong focus on customer success, you'll enjoy a supportive work culture that encourages autonomy and offers broad exposure to digital campaign delivery. Located in London, this role provides excellent opportunities for progression within a high-growth environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager | Customer Success | AdTech in London
✨Tip Number 1
Network like a pro! Reach out to people in the AdTech space on LinkedIn or at industry events. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the company and its campaigns, and be ready to discuss how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in an Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the extra step to engage with us directly. Plus, it makes tracking your application easier for everyone involved.
We think you need these skills to ace Account Manager | Customer Success | AdTech in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager in Customer Success. Highlight your experience in campaign management and client relationships, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about AdTech and how your skills align with our needs. Be specific about your achievements in previous roles to grab our attention!
Showcase Your Analytical Skills:Since we value strong analytical skills, include examples of how you've interpreted performance data in past roles. This will show us you can provide actionable insights for our clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at round8 talent search
✨Know Your Campaigns
Before the interview, brush up on your knowledge of campaign management and delivery processes. Be ready to discuss specific campaigns you've worked on, including challenges faced and how you overcame them. This shows your hands-on experience and understanding of the AdTech landscape.
✨Build Rapport with Interviewers
Since this role is all about relationship building, practice your communication skills. Engage with your interviewers by asking insightful questions about their current campaigns and challenges. This not only demonstrates your interest but also helps you connect on a personal level.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive campaign performance. Bring examples of reports or insights you've generated in past roles. Highlighting your analytical prowess will reassure them that you can interpret performance data effectively and provide actionable insights.
✨Demonstrate Organisational Skills
In a fast-paced environment, being organised is key. Share examples of how you've managed multiple campaigns simultaneously. Discuss any tools or methods you use to stay on top of tasks, as this will show your potential employer that you can handle the demands of the role.
