At a Glance
- Tasks: Manage and optimise digital advertising campaigns while building strong client relationships.
- Company: Join a leading independent AdTech business with a collaborative culture.
- Benefits: Enjoy hybrid working, career progression, and exposure to digital media.
- Other info: Great opportunity for personal growth and autonomy in your role.
- Why this job: Be part of a growing team in a fast-paced, innovative environment.
- Qualifications: Experience in customer success or account management with strong analytical skills.
The predicted salary is between 35000 - 45000 € per year.
We’re partnering with a well-known independent AdTech business looking to hire an Account Manager to join their Customer Success team. This is a client-facing role focused on campaign delivery, performance management, and building strong relationships across agency and advertiser partners. You’ll play a key role in ensuring campaigns run smoothly from launch through to reporting and optimisation, while helping drive long-term client success.
The Role
- Own and manage campaigns throughout the full lifecycle, from setup through to delivery, optimisation and reporting.
- Act as the main point of contact for agency and client stakeholders during live campaigns.
- Build and maintain strong relationships across agency and media teams.
- Monitor campaign delivery and performance, proactively identifying issues and driving solutions.
- Work closely with Sales, Activation, Product and Operations teams to ensure campaigns achieve client objectives.
- Deliver campaign insights, reporting and post-campaign analysis to clients.
- Support process improvements and operational efficiency across campaign management workflows.
- Collaborate with internal teams to implement real-time performance optimisations.
What We’re Looking For
- Previous experience within customer success, account management, campaign management or digital advertising operations.
- Strong understanding of the digital advertising ecosystem and campaign delivery processes.
- Some hands-on experience with ad servers, tracking systems and campaign management platforms.
- Strong analytical skills with the ability to interpret performance data and provide actionable insights.
- Highly organised with strong attention to detail and the ability to manage multiple campaigns simultaneously.
- Excellent communication and stakeholder management skills.
- Comfortable operating in a fast-paced, collaborative environment.
- Strong Excel and presentation skills.
Why This Role
- Opportunity to join a growing AdTech business in a high-growth digital media environment.
- Broad exposure across digital campaign delivery, customer success and client strategy.
- Collaborative culture with strong cross-functional exposure.
- High level of ownership and autonomy within a supportive team.
- Excellent opportunity for progression within a scaling business.
- Hybrid working model based in London.
Unfortunately, due to high application volumes, we may not be able to respond to every application individually. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion.
Account Manager | Customer Success | AdTech employer: round8 talent search
Join a dynamic and innovative AdTech company that prioritises employee growth and collaboration. With a strong focus on customer success, you'll enjoy a supportive work culture that encourages autonomy and offers broad exposure to digital campaign delivery. Located in London, this role provides excellent opportunities for progression within a high-growth environment, all while benefiting from a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager | Customer Success | AdTech
✨Tip Number 1
Network like a pro! Reach out to your connections in the AdTech space and let them know you're on the hunt for an Account Manager role. Personal referrals can make a huge difference in getting noticed.
✨Tip Number 2
Prepare for interviews by brushing up on your campaign management knowledge. Be ready to discuss how you've successfully managed campaigns in the past and how you can bring that experience to the table.
✨Tip Number 3
Showcase your analytical skills! Be prepared to talk about how you've used data to drive campaign performance and deliver insights. This will demonstrate your value to potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager | Customer Success | AdTech
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager in Customer Success. Highlight your experience in campaign management and client relationships, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about AdTech and how your skills align with our needs. Be genuine and let your personality shine through!
Showcase Your Analytical Skills:Since we value strong analytical skills, include examples of how you've interpreted performance data in past roles. This will help us see your ability to provide actionable insights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at round8 talent search
✨Know Your Campaigns
Before the interview, brush up on your knowledge of campaign management and delivery processes. Be ready to discuss specific campaigns you've worked on, including challenges faced and how you overcame them. This shows your hands-on experience and understanding of the AdTech landscape.
✨Build Rapport with Stakeholders
Since this role involves a lot of client interaction, practice how you would build relationships with agency and advertiser partners. Think of examples where you've successfully managed stakeholder expectations and how you can apply that in this new role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive campaign performance. Bring examples of reports or insights you've provided in the past, and be ready to explain how those insights led to actionable changes. This will highlight your analytical prowess and attention to detail.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Share strategies you've used to manage multiple campaigns simultaneously. Whether it's tools, techniques, or personal habits, showing that you can juggle tasks effectively will impress your interviewers.