At a Glance
- Tasks: Lead and evolve the School Engagement function, enhancing the partner experience.
- Company: Established EdTech business with strong relationships in UK schools.
- Benefits: Competitive salary up to £90,000, plus benefits and flexible working.
- Other info: Opportunity for strategic leadership in a valued role at board level.
- Why this job: Make a real impact on education by shaping school engagement strategies.
- Qualifications: Senior experience in school engagement or customer success required.
The predicted salary is between 90000 - 90000 € per year.
Our client is a well-established and growing EdTech business with over a decade of trusted relationships with schools across the UK. They're now looking for a senior leader to own and evolve their School Engagement function.
This is a strategic, board-reporting role sitting at the intersection of customer success, sector insight and team leadership. You'll shape the full post-sale school experience, lead a central engagement team, and act as the internal voice of schools, ensuring strategy reflects the real pressures facing teachers and leaders today.
Key responsibilities:- Own the end-to-end school partner experience, from onboarding through to renewal
- Lead and develop the central school engagement and support team
- Act as the voice of schools internally, bringing sector insight into business strategy
- Drive improvements to engagement, satisfaction and retention
- Work cross-functionally with sales, renewals and marketing for a joined-up customer experience
- Report directly to the Board on strategic direction and performance
- Senior experience in school engagement, customer success or education partnerships
- A genuine understanding of the Primary and Secondary school landscape
- A track record of leading customer-facing teams and improving retention and satisfaction
- The ability to balance strategic thinking with hands-on delivery
This is a rare opportunity to take real ownership of a function that's genuinely valued at board level, in an organisation built on authentic, long-term school relationships.
Interested? Reach out confidentially via LinkedIn.
Up to £90,000 + benefits | Requirement for 3 days per week in office (Leatherhead)
Head of Engagement - EdTech in Guildford employer: round8 Ltd.
As a leading EdTech business with over a decade of trusted relationships with schools across the UK, we pride ourselves on fostering a collaborative and innovative work culture that values employee input and growth. Our commitment to professional development is matched by our competitive benefits package, ensuring that our team members thrive both personally and professionally. Located in Leatherhead, we offer a unique opportunity to make a meaningful impact in the education sector while enjoying a supportive environment that champions work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Engagement - EdTech in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech space, especially those who have insights into school engagement. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or industry leaders, don’t hold back on sharing your insights about the school landscape. Your knowledge could set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by understanding the company’s current challenges and how you can help. Bring specific examples of how you've improved engagement and retention in previous roles to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Engagement - EdTech in Guildford
Some tips for your application 🫡
Show Your Passion for EdTech:When writing your application, let your enthusiasm for the EdTech sector shine through. We want to see how your experiences and values align with our mission to support schools and educators.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in school engagement and customer success, and show us how you can bring real value to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Head of Engagement role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at round8 Ltd.
✨Know Your EdTech Landscape
Make sure you’re well-versed in the current trends and challenges within the EdTech sector. Research the company’s position in the market and be ready to discuss how your insights can shape their school engagement strategy.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led customer-facing teams in the past. Highlight specific strategies you've implemented that improved retention and satisfaction, as this will demonstrate your capability to lead the central engagement team effectively.
✨Understand the School Experience
Familiarise yourself with the end-to-end school partner experience. Be prepared to discuss how you would enhance onboarding and renewal processes, ensuring they align with the real pressures teachers and leaders face today.
✨Cross-Functional Collaboration
Think about how you’ve worked with sales, renewals, and marketing in previous roles. Be ready to share examples of how you’ve driven a joined-up customer experience, as this is crucial for the role and will show your strategic thinking.
